Cisco Systems
170 West Tasman Drive,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 408-526-7209
Professional Services
Cisco Systems
List of Software Implementations where Cisco Systems is Reseller or System Integrator
Cisco Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cisco Systems collaboration with software players such as Cisco Systems, Microsoft and Splunk empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Cisco Systems is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cisco Systems | Cisco Systems | Cisco Unified Communications Manager | Audio Video and Web Conferencing | Collaboration |
| Cisco Systems | Cisco Systems | Cisco AppDynamics | Application Performance Management | ITSM |
| Cisco Systems | Cisco Systems | Cisco Unified Computing System | Application Hosting and Computing Services | IaaS |
| Cisco Systems | Splunk | Splunk AppDynamics | Application Performance Management | ITSM |
List of Software Implementations where Cisco Systems is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
North East Ambulance Service NHS Trust | Healthcare | 6614 | $1.0B | United Kingdom | Cisco Systems | Cisco Unified Communications Manager | Audio Video and Web Conferencing | 2015 |
In 2015, North East Ambulance Service NHS Trust implemented Cisco Unified Communications Manager to support its 111 Service contact centre, aligning the deployment with the Audio Video and Web Conferencing application category. The deployment targeted contact centre telephony for the 111 Service while coexisting with other telephony platforms in the estate such as Avaya CS1000 and ShoreTel Mitel across emergency operations and administrative telephony functions.
Cisco Unified Communications Manager was provisioned to deliver core contact centre telephony, call handling and conferencing capabilities consistent with Audio Video and Web Conferencing solutions. Configuration emphasis was on centralized call routing for the 111 Service and integrated operator handling, with system configuration and platform-level provisioning managed by Cisco Systems as the implementation partner.
Operational integrations include carrier connectivity through Virgin Media and British Telecom for calls and lines, with the estate using ISDN transport for voice circuits. Maintenance and operational support for the Cisco Unified Communications 111 Service was provided by Virgin Media Cisco, and Dimension Data is named as a support party for contact centre infrastructure. The implementation sits across contact centre sites that include Emergency Operations Centres with 648 staff, Urgent Care ROCC and Rostering with 208 staff, PTS Controls with 124 staff, and 111 with 385 staff, reflecting the solution scope across clinical and call handling business functions.
Commercial governance is explicit, initial project cost for Cisco Unified Communications was reported at approximately £400,000 inclusive of VAT, with annual support and maintenance around £55,000 per annum. Contract renewal for the platform was listed as March 2020 and the trust noted that NWAS working with Yorkshire and North East Ambulance Services retendered all telephony services and are mobilising a new five year contract with an option to extend for a further two years, indicating a planned procurement and mobilisation cycle for telephony and contact centre services.
|
 |
Synamedia | Professional Services | 1100 | $227M | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2019 |
In 2019 Synamedia implemented Microsoft Dynamics 365 for Finance and Operations as part of a global ERP Financial programme executed during the company carve out from Cisco. The programme supported a global rollout for Synamedia, a United Kingdom headquartered professional services company of approximately 1100 employees, and was aligned with divestment activities to separate the business from Cisco.
The implementation encompassed Microsoft Dynamics 365 for Finance and Operations alongside complementary Dynamics 365 modules for CRM CE, HR Talent, and Supply Chain to deliver integrated ERP Financial capabilities. Configuration work focused on core financials, procurement to pay flows, revenue accounting, and supply chain orchestration, consistent with ERP Financial functional terminology and end to end financial process coverage.
Cisco Systems acted as the SI VAR for the programme and third party supplier management explicitly included Microsoft and Quantiq. The deployment was organized as a global programme structure coordinating multiple vendor touchpoints and application delivery streams while supporting legal entity carve out and operational continuity requirements.
Programme governance was centralized under a Programme Director who led a large global team, managed C suite level stakeholder engagement, and executed programme recovery actions within a stated budget of £10m. Activities included designing the Target Operating Model, formal third party supplier management, and aligning processes to meet Private Equity ownership requirements as part of the divestment driven rollout.
|
|
|
Synamedia | Professional Services | 1100 | $227M | United Kingdom | Microsoft | Microsoft Dynamics 365 Human Resources | Core HR | 2019 |
In 2019, Synamedia implemented Microsoft Dynamics 365 Human Resources as its Core HR system. The program focused on consolidating HR and pay records for an organization of approximately 1100 employees in the Professional Services business function, establishing Microsoft Dynamics 365 Human Resources as the system of record for employee master data and compensation-related information.
Implementation activity centered on data migration and cleansing, combining, cleansing and validating HR and pay data from multiple source systems to prepare for the Dynamics 365 deployment. Functional workstreams included employee record management, capture of compensation attributes required for the annual bonus cycle, and processes to record real time changes to pay, grade and location within the Core HR application.
Synamedia coordinated system design with external software suppliers and engaged Cisco Systems as an implementation partner to support dataset consolidation and migration tasks. The program resolved data anomalies in partnership with business stakeholders and used macro driven spreadsheets to capture and manage budgeting and spend for the annual bonus cycle prior to and during cutover to Microsoft Dynamics 365 Human Resources.
Governance and operational handoffs emphasized data stewardship and business partner validation, with HRIS analysts cleansing datasets and coordinating anomaly resolution before migration. Ongoing workflows were structured to capture live personnel changes and to ensure validated HR and pay data fed into Microsoft Dynamics 365 Human Resources as the centralized Core HR capability.
|
|
|
|
Professional Services | 1100 | $227M | United Kingdom | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2019 |
|
|
|
|
Professional Services | 8200 | $3.9B | United States | Cisco Systems | Cisco Unified Computing System | Application Hosting and Computing Services | 2009 |
|
|
|
|
Transportation | 107300 | $57.1B | United States | Cisco Systems | Cisco AppDynamics | Application Performance Management | 2023 |
|
|
|
|
Communications | 5765 | $5.0B | Italy | Splunk | Splunk AppDynamics | Application Performance Management | 2018 |
|
Showing 1 to 7 of 7 entries
IT Decision Makers and Key Stakeholders at Cisco Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Cisco Systems Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cisco Systems software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Cisco Systems System Integrator / VAR Profile
Cisco Systems is a system integrator and technology consulting firm headquartered in San Jose, United States, with approximately 90400 employees and annual revenues of $53.8B.
Cisco Systems implements and supports enterprise applications across markets such as Collaboration, ERP Financial Management, HCM, SCM and IaaS.
APPS RUN THE WORLD tracks 7 verified Cisco Systems software implementations across industries and regions, including: North East Ambulance Service NHS Trust where Cisco Systems implemented Cisco Unified Communications Manager, Synamedia where Cisco Systems implemented Microsoft Dynamics 365 for Finance and Operations, and Synamedia where Cisco Systems implemented Microsoft Dynamics 365 Human Resources.
Cisco Systems has a strategic VAR/SI partnership with Cisco Systems, Microsoft and Splunk, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Cisco Systems partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Cisco Systems dataset, verified system implementations, and related deployment insights.