Bengaluru, 560102,
India
Codilar
Codilar, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Codilar collaboration with software players such as Capillary Technologies empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Codilar | Capillary Technologies | Capillary Loyalty+ | Customer Loyalty | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
ALDO Singapore | Retail | 80 | $25M | Singapore | Capillary Technologies | Capillary Loyalty+ | Customer Loyalty | 2021 |
In 2021, ALDO Singapore implemented Capillary Loyalty+ in a Customer Loyalty deployment to unify in-store and online loyalty across multiple Southeast Asia markets. The deployment combined Capillary CRM and Loyalty to operationalize the A-List program and to provide real-time points accumulation and redemption across commerce touchpoints.
The implementation configured Capillary Loyalty+ modules including customer profile unification, a real-time points engine, redemption workflows, and centralized campaign orchestration within the CRM and marketing stack. Automation was used to trigger point accrual from transactions, manage tiering logic, and control reward fulfilment and retention campaigns.
Integration work led by Codilar tied Capillary CRM and Capillary Loyalty+ into ALDO Singapore's e-commerce platform and marketing systems to enable synchronous point updates and redemption at online checkout and physical stores. Operational scope covered retail store operations, e-commerce, and marketing teams across multiple SEA markets, executed via a phased regional rollout and centralized governance for loyalty rules and customer data hygiene. The Codilar partner case study reports the CRM and e-commerce implementation doubled order volume and boosted conversions, outcomes explicitly linked to the implementation and referencing Capillary Loyalty.
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Buyer Intent: Companies Evaluating Codilar Services
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