Viernheim, 68519,
Germany
COM plan + service Germany
COM plan + service Germany, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. COM plan + service Germany collaboration with software players such as Mitel empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| COM plan + service Germany | Mitel | Mitel Critical Event Management | Critical Event Management | TRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Mitteldeutscher Rundfunk | Media | 2000 | $500M | Germany | Mitel | Mitel Critical Event Management | Critical Event Management | 2014 |
In 2014, Mitteldeutscher Rundfunk implemented Mitel Critical Event Management as part of a communications modernization, adopting the Critical Event Management application to strengthen broadcast communications continuity. The implementation is documented as an integrated Mitel reference owing to the inclusion of OScAR and DAKS modules within the Mitel portfolio.
The project upgraded the estate to an OpenScape Voice environment and deployed OScAR for conferencing, alarming and high availability communications across its broadcast sites. Functional capabilities implemented included conferencing, alarm management and resilient communications orchestration, integrated into the OpenScape Voice platform and mapped to Mitel Critical Event Management workflows.
COM plan + service Germany served as the system integrator for the upgrade and rollout across broadcast locations in Germany. Operational scope focused on broadcast operations and audience facing services, with governance oriented around communications continuity and high availability, and the deployment aimed to improve operational resilience and audience facing services.
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Buyer Intent: Companies Evaluating COM plan + service Germany Services
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