Crystal Lake, 60014, IL,
United States
Converged Technology Professionals
Converged Technology Professionals, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Converged Technology Professionals collaboration with software players such as Mitel empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Converged Technology Professionals | Mitel | Mitel Teamwork | Collaboration | Collaboration |
| Converged Technology Professionals | Mitel | Mitel MiCloud Connect | Collaboration | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Can Am Hockey Schools International | Education | 10 | $1M | United States | Mitel | Mitel Teamwork | Collaboration | 2020 |
In 2020 Can Am Hockey Schools International deployed Mitel Teamwork as part of a Mitel MiCloud Connect deployment to support remote employees and nationwide event operations. The project is classified under Collaboration and provisioned cloud-hosted messaging and virtual workspace capabilities to align communications with the companys event support model and distributed staff.
Mitel Teamwork was configured to provide real-time messaging, presence, and workspace collaboration integrated with the MiCloud Connect telephony layer, enabling unified communications and consolidated telecom billing. The implementation emphasized cloud user provisioning, call routing configuration, and reduced on-premises management overhead for a small education organization.
Converged Technology Professionals led the rollout, configuring account-level billing consolidation and remote user setup for staff supporting events across the United States. The deployment targeted service continuity objectives, and implementation notes record reduced downtime and simplified telecom billing as explicit outcomes.
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Can Am Hockey Schools International | Education | 10 | $1M | United States | Mitel | Mitel MiCloud Connect | Collaboration | 2017 |
In 2017, Can Am Hockey Schools International migrated its on premise ShoreTel PBX to Mitel MiCloud Connect in a Collaboration implementation to improve communications and service continuity for remote staff. The deployment in the United States was completed in 2017 and targeted communications continuity, with explicit objectives to reduce downtime and avoid large upfront PBX costs.
The implementation delivered Mitel MiCloud Connect capabilities including cloud hosted voice, mobility and softphone features, centralized voicemail, and call routing consistent with Collaboration platform workflows. Configuration prioritized softphone provisioning for distributed coaches and staff, mobility enablement for remote users, and consolidation of vendor billing into a single cloud service.
Converged Technology Professionals, a Mitel Platinum Partner, led the implementation and operational rollout, providing system integration and provisioning for endpoints and softphone clients. Operational scope covered remote staff and organizational communications functions, and governance emphasized vendor billing simplification and continuity planning to limit service interruptions.
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Meissner Tierney Fisher & Nichols S.C. | Professional Services | 30 | $3M | United States | Mitel | Mitel Teamwork | Collaboration | 2020 |
In 2020, Meissner Tierney Fisher & Nichols S.C. implemented Mitel Teamwork in the Collaboration category as part of a Mitel MiCloud Connect deployment to modernize firm communications across its Milwaukee office and remote attorneys in the United States. The deployment provisioned cloud telephony and unified collaboration capabilities, including voicemail transcription, mobile client access, messaging and simplified conferencing to support distributed legal workflows.
Converged Technology Professionals served as the implementation partner, managing configuration, provisioning and phased user onboarding for attorneys and administrative staff. The Mitel Teamwork implementation emphasized collaboration and messaging features bundled with MiCloud Connect, aligning telephony and persistent chat capabilities for day to day legal operations.
Operational scope targeted communications and client-facing coordination across the professional services practice, covering remote and in-office attorneys and supporting standard office workflows. Governance responsibilities were centralized, with firm IT and the implementation partner establishing administration for voicemail and conferencing policies and user provisioning during rollout.
The deployment enabled mobility, voicemail transcription and simplified conferencing functionality that improved productivity and communications across the firm in the United States, reflecting an application-level adoption of Mitel Teamwork and Mitel MiCloud Connect for core communications and collaboration needs.
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Professional Services | 30 | $3M | United States | Mitel | Mitel MiCloud Connect | Collaboration | 2017 |
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