Zurich, CH-8048,
Switzerland
Coresystems
Coresystems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Coresystems collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Coresystems | SAP | SAP Business One | ERP Financial | ERP Financial Management |
| Coresystems | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Coresystems | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Brandschutz Ettiswil | Retail | 30 | $5M | Switzerland | SAP | SAP Business One | ERP Financial | 2021 |
In 2021, Brandschutz Ettiswil implemented SAP Business One for ERP Financial as part of a company-wide effort to digitalize operations for the next generation. The initiative targeted field service and back office workflows to better support the company’s maintenance, service and trading activities in fire protection technology.
SAP Business One was configured alongside the SAP Field Service Management module to manage mobile service delivery. Service technicians operate with tablets, receiving a month’s supply of assigned work from administration, recording maintenance activities on site, updating customer and location data in real time, and obtaining digital customer acknowledgement. The implementation also centralized asset records, making each hand-held fire extinguisher and its maintenance history accessible through SAP Business One.
The project involved Coresystems and Data Unit AG and integrated mobile field workflows with core ERP financial and invoicing processes. Completed service reports are emailed to customers immediately, routed to the Ettiswil fire protection office for verification, and fed into billing workflows, creating a continuous operational loop between field technicians, back office administration and finance.
Governance and rollout included staff training and a shift from manual triplicate service reporting to tablet-based, online reporting, changing operational procedures for 14 daily service technicians across Switzerland. Outcomes explicitly reported include real-time access to current sales and service data for the owner, faster offer generation by the back office, improved customer service quality, digital asset tracking for over 100,000 extinguishers and positive employee adoption.
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Brandschutz Ettiswil | Retail | 30 | $5M | Switzerland | SAP | SAP Field Service Management | Field Service Management | 2021 |
In 2021, Brandschutz Ettiswil implemented SAP Field Service Management together with SAP Business One to digitize field operations and service documentation. The Field Service Management deployment was focused on the company’s field workforce that maintains hand-held fire extinguishers and produces hoses, supporting daily operations of 14 service technicians working across Switzerland.
The implementation configured SAP Field Service Management to provision monthly work packs onto technician tablets, enable on-site maintenance reporting, capture digital customer acknowledgements, and generate automated service reports delivered by email. Asset management capabilities were implemented to record every fire extinguisher and maintain an accessible service history, aligning field mobility, digital service reporting, and customer-facing documentation within the Field Service Management workflow.
The project involved Data Unit AG as the SAP Business One competence partner and Coresystems as the SI/VAR for solution contextualization and case publication. Integration points tied SAP Field Service Management to SAP Business One for operational continuity, including sending service reports to the Ettiswil fire protection office for verification and feeding billable activities into the ERP billing process.
Governance and rollout targeted the back office and field technician teams, with training that emphasized tablet-driven workflows and online updates to customer and location data. Reported outcomes included real-time access to operational data for the owner, streamlined offer generation in the back office, improved customer communication through immediate emailed reports, and broader visibility into extinguisher inventories and service histories enabled by the combined SAP Business One and SAP Field Service Management deployment.
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BUCHI Group | Life Sciences | 710 | $250M | Switzerland | SAP | SAP Business One | ERP Financial | 2021 |
In 2021, BUCHI Group implemented SAP Business One to unify management and reporting across its geographically dispersed subsidiaries. The deployment addressed diverse local work processes and the coexistence of different CRM and ERP software that had hindered corporate transparency, and it impacted around 300 users across sales and service organizations as well as a newly opened production site in Surat, India. Coresystems served as the implementation partner for the program.
SAP Business One, deployed as an ERP Financial solution, was configured to centralize financial and logistical processes and to deliver standardized master data and unified reporting structures. The implementation included targeted configuration and small extensions to capture local requirements while preserving overarching process standardization. Reporting capabilities were augmented through the Coresuite Cube and the SAP Business One implementation was delivered alongside MS Dynamics CRM as part of the Büchi Business Platform to support market intelligence workflows.
The rollout required coordination and stabilization of numerous interfaces, Coresystems executed corrective interface work and targeted adjustments to ensure interoperability between SAP Business One, CRM, and reporting layers. Operational coverage spanned sales, service, and production sites across Europe and Asia, enabling consolidated monthly group reporting and improved transactional visibility. The deployment architecture linked transactional finance and logistics workflows to CRM and analytics components to provide a single source of operational and market data.
Governance centered on balancing global standardization with necessary local customizations, using controlled extensions and coordinated resources across locations to implement the new management tool. As a result of the SAP Business One implementation, BUCHI reported simplified logistical and financial processes, faster monthly reporting, better integration of sales and service companies into the group, and enhanced data transparency.
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Professional Services | 180 | $35M | Switzerland | SAP | SAP Business One | ERP Financial | 2020 |
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Manufacturing | 2062 | $483M | Switzerland | SAP | SAP Business One | ERP Financial | 2021 |
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Manufacturing | 2062 | $483M | Switzerland | SAP | SAP Field Service Management | Field Service Management | 2021 |
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Manufacturing | 1300 | $200M | Switzerland | SAP | SAP ERP ECC 6.0 | ERP Financial | 2014 |
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Manufacturing | 1300 | $200M | Switzerland | SAP | SAP Business One | ERP Financial | 2014 |
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Manufacturing | 1300 | $200M | Switzerland | SAP | SAP Field Service Management | Field Service Management | 2019 |
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Manufacturing | 860 | $250M | Switzerland | SAP | SAP ERP ECC 6.0 | ERP Financial | 2013 |
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Buyer Intent: Companies Evaluating Coresystems Services
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