Chicago, 60606, IL,
United States
Cushman & Wakefield
Cushman & Wakefield, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cushman & Wakefield collaboration with software players such as Eptura empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cushman & Wakefield | Eptura | Eptura Serraview Space Planning | Facility Management | ERP Services and Operations |
| Cushman & Wakefield | Eptura | Eptura Serraview Engage | Facility Management | ERP Services and Operations |
| Cushman & Wakefield | Eptura | Eptura Serraview Insights | Analytics and BI | Analytics and BI |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Avaya | Professional Services | 8063 | $3.1B | United States | Eptura | Eptura Serraview Space Planning | Facility Management | 2018 |
In 2018 Avaya deployed Eptura Serraview Space Planning to address Facility Management requirements across its United States corporate real estate and workplace portfolio. The implementation was delivered with Cushman & Wakefield and targeted consolidation of floor plans, occupancy validation and chargeback workflows to enable centralized space reporting and governance.
Eptura Serraview Space Planning was configured to consolidate floor plans and canonical occupancy records, and it used Serraview workplace optimization and workforce enablement capabilities to accelerate reporting and improve employee experience. Functional capabilities implemented included space inventory management, occupancy analytics, workforce enablement tooling, and chargeback calculation to support finance and real estate decisioning.
The deployment supported corporate real estate, workplace operations and finance teams within Avaya US, with Cushman & Wakefield acting as the implementation partner. Integrations were focused on operational alignment between space data and chargeback processes, providing a single source of truth for CRE and workplace management workflows.
Governance changes centered on using validated occupancy data and chargeback reporting to drive portfolio decisions and operational policy for space allocation. Outcomes stated by the project included closing 15 leases and reducing Avaya’s footprint by nearly 25 percent, achieved through data-driven portfolio decisions enabled by Serraview.
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Avaya | Professional Services | 8063 | $3.1B | United States | Eptura | Eptura Serraview Engage | Facility Management | 2015 |
In 2015, Avaya deployed Eptura Serraview Engage to consolidate and optimize its global real estate portfolio as part of its Facility Management program. The implementation targeted facilities and corporate real estate teams, establishing a centralized platform for space inventory, occupancy reporting, and workplace enablement across regions.
Eptura Serraview Engage was configured to support booking workflows, occupancy transparency, and wayfinding capabilities, and a mobile locator module was launched to help employees find people and spaces. The deployment emphasized occupancy data capture and space tagging to enable the CRE organization to identify underutilized sites and reassign space through booking and scheduling workflows.
Cushman & Wakefield is named in the public case study as the consulting partner that supported the Serraview Engage rollout and change planning. Operational coverage included multiple global sites and coordination with facilities, workplace and CRE teams to align on closures and consolidation objectives.
The program enabled Avaya facilities teams to close multiple sites and reduce its real estate footprint by roughly 25 percent while providing workforce enablement through a mobile locator and clearer occupancy reporting. Governance shifted toward centralized space management and occupancy transparency to support ongoing site rationalization and workplace booking policies.
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Avaya | Professional Services | 8063 | $3.1B | United States | Eptura | Eptura Serraview Insights | Analytics and BI | 2015 |
In 2015, Avaya deployed Eptura Serraview Insights to centralize occupancy and portfolio data for its corporate real estate and facilities organization. The deployment used Eptura Serraview Insights in the Analytics and BI category to provide consolidated visibility across the company’s global footprint.
The implementation leveraged Serraview’s workplace optimization and reporting capabilities to deliver occupancy analytics, space utilization dashboards, and portfolio-level reporting to support real estate decision making. Eptura Serraview Insights was configured to synthesize occupancy inputs and portfolio records, enabling scenario planning and space right-sizing workflows.
Operational coverage focused on corporate real estate and facilities globally, supporting workplace and real estate process areas across Avaya’s sites. The scope emphasized portfolio rationalization and centralized reporting for facilities and real estate teams rather than transactional back-office functions.
Cushman & Wakefield served as the implementation partner and supported rollout and configuration activities for the Serraview deployment. The centralized analytics implementation enabled Avaya to close 15 leases and reduce its real estate portfolio by nearly 25 percent, with reported annual savings in the workplace and real estate process area across its global footprint.
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