Hanoi, x,
Vietnam
ETC Technology Systems
ETC Technology Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ETC Technology Systems collaboration with software players such as Australian Payments Plus empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ETC Technology Systems | Australian Payments Plus | eftPOS | Point Of Sale | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Vietinbank | Banking and Financial Services | 24487 | $2.6B | Vietnam | Australian Payments Plus | eftPOS | Point Of Sale | 2016 |
In 2016, Vietinbank implemented eftPOS, a Point Of Sale application provided by Australian Payments Plus and deployed with implementation services from ETC Technology Systems. The engagement targeted eftPOS device software and terminal management functionality to support retail acquiring and in-branch payment flows within the bank's payments function.
The implementation delivered core Point Of Sale capabilities including transaction authorization and settlement workflows, terminal provisioning and configuration, device-level user guidance, and terminal management instrumentation. Development and QA activities documented in the project included collection and revision of customer requirements, authoring technical specifications in English and Vietnamese, writing and executing test cases, and producing EFTPOS device user guidance and Terminal Management System guidance.
Operational architecture consisted of distributed EFTPOS terminals managed via a Terminal Management System, with back-end integration to the bank's host and payment switching channels to support authorization and settlement flows. ETC Technology Systems operated as the implementation partner performing development, testing, bug tracking through Redmine, and first-line client support including bug reproduction and root cause analysis.
Governance and rollout practices emphasized iterative requirement adjustments, formal test case execution, and structured support handover to Vietinbank operations. Project responsibilities recorded by the implementation team included ongoing support for client inquiries, maintenance of user guidance artifacts, and operational troubleshooting for eftPOS and terminal management components.
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Buyer Intent: Companies Evaluating ETC Technology Systems Services
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