Dallas, 75205, TX,
United States
FieldPulse
FieldPulse, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. FieldPulse collaboration with software players such as NiceJob empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| FieldPulse | NiceJob | NiceJob | Survey and Questionnaire | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Lamorinda Technology | Professional Services | 15 | $2M | United States | NiceJob | NiceJob | Survey and Questionnaire | 2024 |
In 2024 Lamorinda Technology implemented NiceJob, a Survey and Questionnaire application, to consolidate reputation management and CRM-linked review solicitation for its Brentwood, CA IT services practice. The implementation positioned NiceJob to orchestrate automated review workflows tied to field service completion events, aligning customer feedback collection with service delivery.
NiceJob was configured to automate review request workflows and to serve as the central repository for customer feedback and public review aggregation. The scope covered the company's service operations and customer-facing teams, reflecting a reputation management and CRM implementation rather than a broad enterprise CRM replacement. Functional capabilities instrumented included automated review request triggering, feedback capture, and aggregation of public reviews.
The deployment used a FieldPulse to NiceJob integration, with FieldPulse supplying job completion signals that triggered the automated review requests in NiceJob, and FieldPulse is explicitly documented in the published case study. Operational governance centralized review solicitation within field operations and tied job completion events to NiceJob workflows. The integrated implementation grew Google reviews from 3 to 117 in roughly six months and improved local search credibility for Lamorinda Technology.
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Buyer Intent: Companies Evaluating FieldPulse Services
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