Genpact
Canon's, Court 22 Victoria Street,
Hamilton, x,
Bermuda
Hamilton, x,
Bermuda
1 441-298-3300
Professional Services
Genpact
List of Software Implementations where Genpact is Reseller or System Integrator
Genpact, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Genpact collaboration with software players such as Genpact, BlackLine and Kinaxis empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Genpact is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Genpact | Genpact | Genpact Cora PharmacoVigilance | ML and Data Science Platforms | AI Development |
| Genpact | ServiceNow | ServiceNow Supplier Lifecycle Operations | Supplier Relationship Management | Procurement |
| Genpact | BlackLine | BlackLine Task Management | Task Management | HCM |
| Genpact | Genpact | Genpact Orchestration AI Suite | Generative AI Platforms | AI Development |
| Genpact | ServiceNow | ServiceNow Sales and Order Management | Sales and Order Management | CRM |
List of Software Implementations where Genpact is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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AstraZeneca | Life Sciences | 94300 | $74.0B | United Kingdom | Genpact | Genpact Cora PharmacoVigilance | ML and Data Science Platforms | 2019 |
In 2019, AstraZeneca engaged Genpact to deploy Genpact Cora PharmacoVigilance as part of a pharmacovigilance and safety processing services engagement. The initial scope centered on automating and standardizing case intake and reporting workflows across AstraZeneca's global operations to support patient safety processing and regulatory compliance.
Genpact Cora PharmacoVigilance was implemented to provide automated case intake and structured reporting capabilities, consistent with offerings in the ML and Data Science Platforms category. Configuration emphasized standardized ingestion, computational enrichment of safety records, and templated reporting workflows to reduce manual variation in case handling while preserving auditability required for safety reporting.
Genpact served as the delivery partner and operational owner for the solution, embedding Genpact Cora PharmacoVigilance into AstraZeneca pharmacovigilance and safety processing operations. The implementation addressed cross-functional handoffs between safety case triage, medical review, and regulatory reporting functions, with deployment designed to operate at global scale across regions where AstraZeneca maintains pharmacovigilance responsibilities.
Governance focused on process standardization and centralized workflow orchestration under Genpact managed services, with controls to sustain compliance and consistent case handling. The engagement explicitly targeted improved patient-safety processing efficiency and compliance across AstraZeneca's global operations, aligning the Genpact Cora PharmacoVigilance deployment to those operational objectives.
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Brambles | Distribution | 13000 | $6.5B | Australia | BlackLine | BlackLine Task Management | Task Management | 2016 |
In 2016 Brambles implemented BlackLine Task Management as part of a global finance transformation to standardize reconciliations, journals and month end tasks across 123 entities. The program established a centralized Task Management capability to improve visibility into close activities and ensure reconciliations were completed on time.
BlackLine Task Management was configured to standardize workflows, assign and track task ownership, and orchestrate recurring reconciliation and journal processes. The implementation leveraged task orchestration, status tracking and collaboration features consistent with the Task Management category and was provisioned for use by hundreds of finance users.
Genpact recommended BlackLine for the global program and supported the adoption across Brambles global finance organization. The rollout covered 123 entities and centralized control of month end close activities and reconciliation workstreams across regions.
Governance changes focused on centralizing task ownership, applying standardized workflow templates for reconciliations and journals, and formalizing review and sign off steps to improve audit visibility. Outcomes reported in the program included increased collaboration, reduced risk and a centralized task management capability used by hundreds of finance users.
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Confluent Medical Technologies | Life Sciences | 2000 | $600M | United States | Kinaxis | Kinaxis Maestro (formerly known as RapidResponse)️ | Supply Chain Management | 2023 |
In 2023, Confluent Medical Technologies implemented Kinaxis Maestro (formerly known as RapidResponse)️ to centralize planning and orchestration across its supply chain. The deployment targeted Supply Chain Management across Confluent Medical Technologies' network of eight facilities in the United States and Costa Rica, supporting manufacturing lines and planning functions for approximately 2,000 employees.
The implementation leveraged Kinaxis Maestro (formerly known as RapidResponse)️ capabilities for AI-powered concurrent planning, scenario simulation, exception management, and control tower visibility to unify demand planning, supply planning, and last-mile delivery workflows. Configuration emphasized replacing spreadsheet-based workflows with synchronized plans and automated exception logic, enabling faster cross-functional decision cycles and real-time visibility into constraints and part-level status.
Genpact led solution design beginning in late 2022 and executed the initial rollout in August 2023, with expansion to additional sites and users already underway. Operational coverage focused on global supply chain and manufacturing functions, aligning procurement, production planning, and fulfillment processes across multiple sites.
Governance changes included centralizing planning ownership and introducing concurrent planning sessions to keep stakeholders aligned across production and distribution. Confluent Medical reported increased visibility and efficiency, noting a specific outcome where a demand peak that nearly doubled was re-synced across the supply chain in weeks rather than months.
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Communications | 1800 | $2.5B | United States | ServiceNow | ServiceNow Supplier Lifecycle Operations | Supplier Relationship Management | 2024 |
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Life Sciences | 69310 | $42.2B | United Kingdom | Genpact | Genpact Cora PharmacoVigilance | ML and Data Science Platforms | 2018 |
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Consumer Packaged Goods | 36000 | $25.8B | United States | ServiceNow | ServiceNow Sales and Order Management | Sales and Order Management | 2022 |
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Consumer Packaged Goods | 91000 | $36.0B | United States | Genpact | Genpact Orchestration AI Suite | Generative AI Platforms | 2014 |
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Life Sciences | 13000 | $4.1B | Germany | Genpact | Genpact Orchestration AI Suite | Generative AI Platforms | 2019 |
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Life Sciences | 125000 | $42.9B | United States | Genpact | Genpact Orchestration AI Suite | Generative AI Platforms | 2021 |
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IT Decision Makers and Key Stakeholders at Genpact
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Genpact Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genpact software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Genpact System Integrator / VAR Profile
Genpact is a system integrator and technology consulting firm headquartered in Hamilton, Bermuda, with approximately 146000 employees and annual revenues of $4.8B.
Genpact implements and supports enterprise applications across markets such as AI Development, HCM, SCM, Procurement and CRM.
APPS RUN THE WORLD tracks 9 verified Genpact software implementations across industries and regions, including: AstraZeneca where Genpact implemented Genpact Cora PharmacoVigilance, Brambles where Genpact implemented BlackLine Task Management, and Confluent Medical Technologies where Genpact implemented Kinaxis Maestro (formerly known as RapidResponse)️.
Genpact has a strategic VAR/SI partnership with Genpact, BlackLine, Kinaxis and ServiceNow, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Genpact partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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