Hanssens Beyond Belgium
Hof Ter Weze 4,
Roeselare, 8800,
Belgium
Roeselare, 8800,
Belgium
32 51-33-50-10
Communications
Hanssens Beyond Belgium
List of Software Implementations where Hanssens Beyond Belgium is Reseller or System Integrator
Hanssens Beyond Belgium, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Hanssens Beyond Belgium collaboration with software players such as ROGER365.io empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Hanssens Beyond Belgium is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Hanssens Beyond Belgium | ROGER365.io | ROGER365.io Contact Center | Call Center | CRM |
List of Software Implementations where Hanssens Beyond Belgium is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Axi | Professional Services | 146 | $20M | Belgium | ROGER365.io | ROGER365.io Contact Center | Call Center | 2024 |
In 2024, AXI implemented ROGER365.io Contact Center as a Call Center deployment running on Microsoft Teams, positioning the application to centralize reception numbers and modernize inbound contact handling for its CRM and customer service operations. The rollout was executed by Hanssens Beyond Belgium and targeted reception and customer service workflows across Belgium and the Netherlands.
The implementation configured ROGER365.io Contact Center with centralized telephony provisioning, inbound call routing and queue management, agent status tracking, and custom reporting. After-hours handling workflows were implemented using Power Automate, and CRM connectors were configured to surface customer context for agents and to drive automated post-call processes.
Operational coverage focused on reception and CRM/customer service teams in Belgium and the Netherlands, with the platform running natively on Microsoft Teams to leverage presence and unified communications. Hanssens Beyond Belgium led a smooth phased rollout, including agent onboarding and status governance to align operational behavior with contact handling expectations.
Governance changes included formalized agent-status policies and reporting cadence to support government SLAs, and custom reporting dashboards were delivered to monitor service levels and queue performance. The deployment improved reliability, reduced wait times, and introduced live agent-status visibility and bespoke reports to meet the stated compliance and operational requirements.
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IT Decision Makers and Key Stakeholders at Hanssens Beyond Belgium
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Buyer Intent: Companies Evaluating Hanssens Beyond Belgium Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Hanssens Beyond Belgium software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Hanssens Beyond Belgium System Integrator / VAR Profile
Hanssens Beyond Belgium is a system integrator and technology consulting firm headquartered in Roeselare, Belgium, with approximately 30 employees and annual revenues of $5M.
Hanssens Beyond Belgium implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Hanssens Beyond Belgium software implementations across industries and regions, including: Axi where Hanssens Beyond Belgium implemented ROGER365.io Contact Center.
Hanssens Beyond Belgium has a strategic VAR/SI partnership with ROGER365.io, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Hanssens Beyond Belgium partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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