HCTec
5106 Maryland Way,
Brentwood, 37027, TN,
United States
Brentwood, 37027, TN,
United States
1 615-577-4030
Professional Services
HCTec
List of Software Implementations where HCTec is Reseller or System Integrator
HCTec, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. HCTec collaboration with software players such as Epic Systems, Microsoft and ServiceNow empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
HCTec is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| HCTec | Infor | Infor Lawson | ERP Financial | ERP |
| HCTec | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| HCTec | Epic Systems | Epic Hyperdrive | API Management | PaaS |
| HCTec | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| HCTec | Microsoft | Microsoft Teams Phones | PBX, VoiP and Phone Systems | Collaboration |
| HCTec | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| HCTec | Rubrik | Rubrik Security Cloud | Endpoint Detection and Response (EDR),Cloud Access Security Brokers (CASB) | CyberSecurity |
List of Software Implementations where HCTec is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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AltaMed | Healthcare | 5700 | $1.8B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2019 |
In 2019, AltaMed Health Services implemented EPIC EHR as its Electronic Health Record to consolidate clinical workflows across its Southern California community health system. The deployment targeted AltaMed's network of over 400 providers serving more than 500,000 patients with a strategic emphasis on Medicaid populations, and it prioritized measured feature enablement to ensure clinical value.
HCTec served as the implementation partner, embedding Epic analysts alongside AltaMed’s in-house analysts and clinical informatics team to uncover underused Epic Systems capabilities and configure modules for provider and patient workflows. Workstreams focused on identifying additional Epic tools, modifying configuration and clinical content where needed, and aligning module behavior to the needs of a complex patient population.
Operational coverage emphasized ambulatory and clinic providers and patient-facing usage, with staged configuration, clinician validation, and iterative rollout of capabilities to increase adoption. The program progressed into a broader platform modernization sequence and culminated in a go live with Epic Hyperdrive in October 2023.
Governance shifted to require clinical value validation before enabling new features, maintaining joint HCTec and AltaMed analyst ownership for ongoing optimization, and strengthening clinical informatics-led change control and training. As an explicit outcome of the EPIC EHR optimization program, AltaMed earned Epic Gold Stars Level 9 designation, reflecting advanced use of the Epic Systems application.
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AltaMed | Healthcare | 5700 | $1.8B | United States | Epic Systems | Epic Hyperdrive | API Management | 2019 |
In 2019, AltaMed Health Services migrated to Epic Systems as its electronic health record, initiating a multi-year program to improve clinical feature utilization and quality of care. That program was led by CIO Ray Lowe and partnered with HCTec, and it later expanded to include deployment of Epic Hyperdrive as a centralized API Management capability to support interoperability and application integration.
Epic Hyperdrive was configured as an API Management layer to surface standardized clinical interfaces, enable secure token based access, and provide centralized governance for API endpoints used by internal applications. Configuration work focused on exposing Epic Hyperdrive APIs for patient access workflows and clinical decision support, applying role based access control, and instrumenting monitoring and logging for API usage and stability.
HCTec supplied Epic analysts who embedded with AltaMed’s in house analysts and clinical informatics team to identify underused Epic features, adapt workflows, and onboard APIs into clinical practice. Operational coverage targeted provider facing workflows across ambulatory and population health teams serving AltaMed’s Medicaid and community patient population, aligning API consumption with clinician workflows rather than standalone capability switching.
Governance was formalized through a joint AltaMed and HCTec operational model driven by clinical informatics, with phased rollouts and iterative configuration cycles. AltaMed achieved Epic Gold Stars Level 8 and subsequently earned Level 9 designation, and the Epic Hyperdrive implementation went live in October 2023, reinforcing the organization’s API Management posture for clinical integration.
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Rothschild & Co | Banking and Financial Services | 4600 | $3.1B | France | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2021 |
In 2021 Rothschild & Co implemented Microsoft Teams within its Audio Video and Web Conferencing portfolio as the primary collaboration and telephony platform. The deployment was executed with HCTec as the implementation partner, oriented toward consolidating global unified communications tooling under a single product owner accountable for Microsoft Teams, SharePoint, CoPilot, Zoom, AV room hardware, and call recording services.
Microsoft Teams was configured for enterprise telephony and meeting infrastructure, including Teams telephony provisioned via Operator Connect and Direct Routing, and an upgrade of physical meeting spaces to Microsoft Teams Rooms. Functional capabilities implemented included call recording, room AV integration, centralized meeting scheduling, and collaboration workflows supported by SharePoint and CoPilot, positioning Microsoft Teams to serve both synchronous meetings and telephony use cases across the firm.
Integrations explicitly instrumented during the rollout included SharePoint for content and meeting artifacts, CoPilot for contextual assistance, coexistence with Zoom for select meeting scenarios, and call recording systems tied into Teams telephony. The architecture combined cloud-first Teams services with on-premises telephony interconnects using Operator Connect and Direct Routing, and room-level AV hardware standardized to support Microsoft Teams Rooms globally.
Governance and operational coverage were established under a global product owner and support teams based in the United Kingdom and India, supporting approximately 5000 users remotely. Rollout activities emphasized phased user migration from traditional PBX systems to Teams telephony and a coordinated upgrade program for meeting rooms, with ownership for hardware, support, and ongoing management centralized under the unified communications product function.
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Banking and Financial Services | 4600 | $3.1B | France | ServiceNow | ServiceNow ITSM | IT Service Management | 2021 |
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Banking and Financial Services | 4600 | $3.1B | France | Microsoft | Microsoft Teams Phones | PBX, VoiP and Phone Systems | 2021 |
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Banking and Financial Services | 4600 | $3.1B | France | Rubrik | Rubrik Security Cloud | Endpoint Detection and Response (EDR),Cloud Access Security Brokers (CASB) | 2020 |
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IT Decision Makers and Key Stakeholders at HCTec
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Learning and Business Development | Director | HR | |
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SVP Application Services | VP | IT | |
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Buyer Intent: Companies Evaluating HCTec Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating HCTec software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
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HCTec System Integrator / VAR Profile
HCTec is a system integrator and technology consulting firm headquartered in Brentwood, United States, with approximately 692 employees and annual revenues of $120M.
HCTec implements and supports enterprise applications across markets such as ERP Services and Operations, PaaS, Collaboration, ITSM and CyberSecurity.
APPS RUN THE WORLD tracks 6 verified HCTec software implementations across industries and regions, including: AltaMed where HCTec implemented EPIC EHR, AltaMed where HCTec implemented Epic Hyperdrive, and Rothschild & Co where HCTec implemented Microsoft Teams.
HCTec has a strategic VAR/SI partnership with Epic Systems, Microsoft, ServiceNow and Rubrik, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing HCTec partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete HCTec dataset, verified system implementations, and related deployment insights.