Brentwood, 37027, TN,
United States
HCTec
HCTec, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. HCTec collaboration with software players such as Epic Systems, Rubrik and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| HCTec | Infor | Infor Lawson | ERP Financial | ERP |
| HCTec | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
| HCTec | Epic Systems | Epic Hyperdrive | API Management | PaaS |
| HCTec | ServiceNow | ServiceNow ITSM | IT Service Management | ITSM |
| HCTec | Microsoft | Microsoft Teams Phones | PBX, VoiP and Phone Systems | Collaboration |
| HCTec | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | Collaboration |
| HCTec | Rubrik | Rubrik Security Cloud | Endpoint Detection and Response (EDR),Cloud Access Security Brokers (CASB) | CyberSecurity |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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AltaMed | Healthcare | 5700 | $1.8B | United States | Epic Systems | Epic Hyperdrive | API Management | 2019 |
In 2019, AltaMed Health Services migrated to Epic Systems as its electronic health record, initiating a multi-year program to improve clinical feature utilization and quality of care. That program was led by CIO Ray Lowe and partnered with HCTec, and it later expanded to include deployment of Epic Hyperdrive as a centralized API Management capability to support interoperability and application integration.
Epic Hyperdrive was configured as an API Management layer to surface standardized clinical interfaces, enable secure token based access, and provide centralized governance for API endpoints used by internal applications. Configuration work focused on exposing Epic Hyperdrive APIs for patient access workflows and clinical decision support, applying role based access control, and instrumenting monitoring and logging for API usage and stability.
HCTec supplied Epic analysts who embedded with AltaMed’s in house analysts and clinical informatics team to identify underused Epic features, adapt workflows, and onboard APIs into clinical practice. Operational coverage targeted provider facing workflows across ambulatory and population health teams serving AltaMed’s Medicaid and community patient population, aligning API consumption with clinician workflows rather than standalone capability switching.
Governance was formalized through a joint AltaMed and HCTec operational model driven by clinical informatics, with phased rollouts and iterative configuration cycles. AltaMed achieved Epic Gold Stars Level 8 and subsequently earned Level 9 designation, and the Epic Hyperdrive implementation went live in October 2023, reinforcing the organization’s API Management posture for clinical integration.
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AltaMed | Healthcare | 5700 | $1.8B | United States | Epic Systems | EPIC EHR | Electronic Health Record | 2019 |
In 2019, AltaMed Health Services implemented EPIC EHR as its Electronic Health Record to consolidate clinical workflows across its Southern California community health system. The deployment targeted AltaMed's network of over 400 providers serving more than 500,000 patients with a strategic emphasis on Medicaid populations, and it prioritized measured feature enablement to ensure clinical value.
HCTec served as the implementation partner, embedding Epic analysts alongside AltaMed’s in-house analysts and clinical informatics team to uncover underused Epic Systems capabilities and configure modules for provider and patient workflows. Workstreams focused on identifying additional Epic tools, modifying configuration and clinical content where needed, and aligning module behavior to the needs of a complex patient population.
Operational coverage emphasized ambulatory and clinic providers and patient-facing usage, with staged configuration, clinician validation, and iterative rollout of capabilities to increase adoption. The program progressed into a broader platform modernization sequence and culminated in a go live with Epic Hyperdrive in October 2023.
Governance shifted to require clinical value validation before enabling new features, maintaining joint HCTec and AltaMed analyst ownership for ongoing optimization, and strengthening clinical informatics-led change control and training. As an explicit outcome of the EPIC EHR optimization program, AltaMed earned Epic Gold Stars Level 9 designation, reflecting advanced use of the Epic Systems application.
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Rothschild & Co | Banking and Financial Services | 4600 | $3.1B | France | Rubrik | Rubrik Security Cloud | Endpoint Detection and Response (EDR),Cloud Access Security Brokers (CASB) | 2020 |
In 2020, Rothschild & Co deployed Rubrik Security Cloud to address Endpoint Detection and Response (EDR),Cloud Access Security Brokers (CASB) requirements across its global infrastructure, with a mission focused on administration and management of both physical and virtual estates. The engagement was scoped to manage projects from design through implementation, with regular executive reporting on progress, milestones and issues, and involvement from SI partner HCTec for implementation coordination and delivery.
The implementation included a documented proof of concept for ransomware protection using Rubrik Security Cloud and the preparation of on‑premises Rubrik appliances and application servers ahead of cutover. Workstreams covered configuration of file services including Distributed File System, Active Directory based access control, correction of access rights identified by Varonis, and execution of operational server tasks that were explicitly not handled by the external partner HCL.
Integrations and telemetry flows were explicitly implemented, transferring logs from Data Domain and Veeam into Splunk, identifying security relevant logs on Data Domain and Veeam, and preparing a Splunk based Syslog server to receive and centralize those events. The technical environment integrated Windows Server 2016 and 2019, VMware vCenter 6.5, 6.7 and 7.0, Exchange 2016, AD (DRA), PowerShell, Varonis, Splunk, BigFix and Veeam with Rubrik Security Cloud appliances deployed into that stack for data protection and ransomware detection workflows.
Project governance emphasized definition of objectives and timelines with participating teams, detailed planning and task allocation, coordination of progress meetings, and ongoing documentation and communication of project status. The programmatic approach focused on aligning activities, resources and information across infrastructure, application and security teams to deliver the Rubrik Security Cloud deployment within the planned quality, schedule and cost framework.
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Banking and Financial Services | 4600 | $3.1B | France | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2021 |
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Banking and Financial Services | 4600 | $3.1B | France | ServiceNow | ServiceNow ITSM | IT Service Management | 2021 |
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Banking and Financial Services | 4600 | $3.1B | France | Microsoft | Microsoft Teams Phones | PBX, VoiP and Phone Systems | 2021 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Learning and Business Development | Director | HR | ||||
| SVP Application Services | VP | IT |
Buyer Intent: Companies Evaluating HCTec Services
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