Houston, 77042, TX,
United States
HighRadius
HighRadius, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. HighRadius collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| HighRadius | SAP | SAP Dispute Management | Dispute Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
CF Industries | Manufacturing | 2700 | $6.6B | United States | SAP | SAP Dispute Management | Dispute Management | 2016 |
In 2016, CF Industries implemented SAP Dispute Management to centralize dispute handling for Accounts Receivable across its North America operations, using the Dispute Management application within SAP. The implementation focused on embedding SAP Dispute Management into AR and collections workflows to create a single dispute intake and resolution point for regional collections teams.
CF Industries deployed certified HighRadius accelerators for SAP Collections & Dispute Management, which extended native SAP Collections and Dispute Management capabilities. Configurations emphasized automated correspondence generation, dispute prioritization workflows, and collections orchestration, enabling AR staff to triage and route disputes based on priority and account context.
HighRadius served as the implementation and accelerator provider, integrating its certified accelerators into CF Industries SAP environment and operationalizing them for Accounts Receivable teams across North America. The deployment covered dispute case management, automated customer communication, and prioritized resolution queues, aligning functional modules to existing SAP transaction and master data flows.
Governance changes centralized dispute ownership and standardized triage and escalation processes to support the automated workflows instrumented in SAP Dispute Management. The program delivered explicit operational outcomes, reducing correspondence time by about 60 percent and lowering days sales outstanding by about 20 percent, while HighRadius acted as the implementation and accelerator provider that extended native SAP Collections and Dispute Management capabilities to automate correspondence and prioritize dispute resolution.
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Buyer Intent: Companies Evaluating HighRadius Services
- Copper Run, a United States based Banking and Financial Services organization with 36 Employees
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