Infosys
Plot No. 44/97 A 3rd cross Electronic City Hosur Road,
Bengaluru, 560100,
India
Bengaluru, 560100,
India
91 80 2852 0261
Professional Services
Infosys
List of Software Implementations where Infosys is Reseller or System Integrator
Infosys, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Infosys collaboration with software players such as ServiceNow, Infosys and Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Infosys is a Reseller or SI for the following software solutions:
List of Software Implementations where Infosys is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Consumer Packaged Goods | 319000 | $91.9B | United States | ServiceNow | Servicenow Service Portal | Collaboration | 2018 |
In 2018, PepsiCo implemented Servicenow Service Portal to create a unified myIT Services user experience, the deployment categorized as Collaboration. The initiative centralized a global IT service portal to consolidate ITSM processes and the service catalog across regions and business units.
The Servicenow Service Portal implementation was delivered by Infosys and configured to host a branded myIT Services interface, enterprise service catalog, and standardized ITSM workflows. Functional configuration emphasized self service request fulfillment, catalog item orchestration, and portal based chat support to address first line IT inquiries and ticket intake.
Operational coverage spanned multiple regions and supported approximately 250,000 named users, with the platform recording about 45,000 portal and chat sessions in the first three months after go live. The project retired 35 disparate systems as part of catalog and IT process area consolidation, and architecture choices centered on a centralized portal layer that interfaces with existing IT process workflows while maintaining regional delivery models.
Governance work established global service catalog controls and standardized fulfillment workflows to enable cross regional request orchestration and clear service ownership. The 2018 go live consolidated PepsiCo ITSM tooling into Servicenow Service Portal, producing a single operational surface for IT service delivery within the Collaboration category.
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Government | 265887 | $60.1B | Australia | Infosys | Edgeverve TradeEdge Demand Sensing | Demand Forecasting and Planning | 2022 |
In 2022 the Queensland Government implemented Edgeverve TradeEdge Demand Sensing with Infosys as the implementation partner, embedding the solution into a Procure-to-Invest P2i program to support Demand Forecasting and Planning for social services procurement. The deployment is explicitly framed around modernizing procurement for social services, and Edgeverve TradeEdge Demand Sensing is cited as part of that broader TradeEdge powered P2i platform configuration.
The implementation focused on contract visibility, payments tracking, and contract performance management modules within the Procure-to-Invest platform, and the deployment was configured to provide centralized procurement and contract performance workflows across participating providers. Demand sensing and short horizon demand attribution are described as an inferred extension of the TradeEdge deployment to align with Demand Forecasting and Planning capabilities, complementing contract and payments orchestration rather than functioning as a stand alone retail demand forecasting system.
Infosys partnered with JAGGAER to configure and implement integrations, and the platform was provisioned to connect more than 600 non government organizations delivering outcome based social services. The operational coverage targets social services commissioning across Queensland, supporting programs that serve approximately 5 million residents and consolidating supplier and contract data for procurement, compliance, and reporting.
Governance changes emphasized outcome based commissioning and improved compliance reporting, with rollout oriented toward centralized visibility for procurement, contract management, payments reconciliation, and performance monitoring. Reported outcomes include improved contract, payments and performance visibility across 600 plus NGOs and enhanced compliance and reporting, with Infosys and JAGGAER noted as implementation partners in the program.
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Government | 265887 | $60.1B | Australia | Infosys | Edgeverve TradeEdge Order Management | Order Management | 2021 |
In 2021, Queensland Government engaged EdgeVerve (Infosys) and JAGGAER to deploy the Procure-to-Invest P2i platform powered by Edgeverve TradeEdge Order Management. Edgeverve TradeEdge Order Management is applied in the Order Management category to digitize procure to pay workflows across social-services procurement supporting child protection, youth justice and related programs.
The deployment centralized order management and procurement orchestration, implementing modules for purchase order lifecycle management, supplier onboarding and catalog controls, invoicing and receipting workflow automation, compliance controls and service commissioning workflows. Configuration work emphasized policy-driven approval chains, configurable contract terms and audit trails to meet public sector procurement governance needs.
Integrations included JAGGAER as a delivery partner and Infosys acting as systems integrator, with TradeEdge functioning as the central order management engine within the P2i platform. The implementation connected commissioning workflows to supplier networks and operational procurement teams, covering the Queensland Government departments and programs responsible for social-services commissioning.
Procurement governance and operational processes were restructured to standardize commissioning procedures and approval workflows across child protection and youth justice programs. The procurement transformation digitized procure to pay workflows, improved investment performance and compliance, and increased transparency in service commissioning.
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Professional Services | 500 | $900M | United States | Oracle | Oracle Cloud ERP | ERP Financial | 2020 |
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Aerospace and Defense | 185000 | $80.7B | United States | Dassault Systemes | Dassault DELMIA Apriso | Manufacturing Execution System | 2019 |
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Manufacturing | 98000 | $34.6B | Germany | SAP | SAP S/4 HANA | ERP Financial | 2021 |
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Utilities | 1962 | $1.4B | United Kingdom | SAP | SAP S/4 HANA | ERP Financial | 2019 |
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Communications | 4884 | $2.4B | New Zealand | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2022 |
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Communications | 4884 | $2.4B | New Zealand | Microsoft | Microsoft Dynamics 365 Human Resources | Core HR | 2019 |
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Communications | 4884 | $2.4B | New Zealand | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2019 |
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IT Decision Makers and Key Stakeholders at Infosys
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Chief Strategy Officer - Government and Healthcare, VP - Public Sector Industry Leader | Manager | Finance | |
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Vice President and Global Business Unit Head, Engineering Services | VP | R&D | |
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CTO - communications Media & Entertainment | CXO | Marketing | |
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Recruitment Manager,EMEA | Manager | HR | |
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Recruitment Coordinator | Manager | HR | |
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Lead Talent Acquisition | Manager | HR | |
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Chief Information Security Officer & Head of Cyber Security Practice | Director | IT | |
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Vice President & Head - Cyber Security Technology & Operations | VP | IT | |
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AVP & Global Delivery Head, Cyber Security Unit | VP | IT | |
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Executive Vice President, Group Head – Strategy, M&A and Chief Risk Officer | Director | Risk | |
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Senior VP, Industry Head - High-Tech Business | VP | IT | |
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Sales Manager | Manager | Sales | |
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Associate Vice President, Senior Industry Principal | VP | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Internet Research Expert & Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Commerce Cloud Developer/Administrator | Manager | Marketing | |
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Buyer Intent: Companies Evaluating Infosys Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infosys software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infosys professional services include:
- Griffith Hack Lawyers Pty Ltd, a Australia based Professional Services organization with 400 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- Platned, a United Kingdom based Professional Services organization with 150 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Griffith Hack Lawyers Pty Ltd | Professional Services | 400 | $200M | Australia | 2026-04-21 |
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Modern Aviation | Transportation | 210 | $63M | United States | 2026-02-06 |
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Platned | Professional Services | 150 | $15M | United Kingdom | 2025-12-12 |
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Professional Services | 300 | $30M | Ukraine | 2025-07-01 |
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Media | 10 | $1M | United Kingdom | 2025-05-06 |
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Utilities | 7500 | $603M | France | 2025-03-19 |
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Professional Services | 10 | $1M | United States | 2024-10-02 |
Infosys System Integrator / VAR Profile
Infosys is a system integrator and technology consulting firm headquartered in Bengaluru, India, with approximately 323578 employees and annual revenues of $19.3B.
Infosys implements and supports enterprise applications across markets such as Collaboration, SCM, ERP, ERP Services and Operations and HCM.
APPS RUN THE WORLD tracks 151 verified Infosys software implementations across industries and regions, including: PepsiCo where Infosys implemented Servicenow Service Portal, Queensland Government where Infosys implemented Edgeverve TradeEdge Demand Sensing, and Queensland Government where Infosys implemented Edgeverve TradeEdge Order Management.
Infosys has a strategic VAR/SI partnership with ServiceNow, Infosys, Oracle, Dassault Systemes and SAP, backed by verified deployments.
Over the last few months, we recorded 7 evaluations related to Infosys's services, including Griffith Hack Lawyers Pty Ltd, Modern Aviation and Platned.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Infosys partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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