interstellar
interstellar, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. interstellar collaboration with software players such as ROGER365.io empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| interstellar | ROGER365.io | ROGER365.io Contact Center | Call Center | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Driessen Groep Netherlands | Professional Services | 750 | $200M | Netherlands | ROGER365.io | ROGER365.io Contact Center | Call Center | 2024 |
In 2024, Driessen Groep Netherlands implemented ROGER365.io Contact Center on Microsoft Teams to deliver an intuitive, centrally managed contact center for its HR and recruitment and public-sector services in the Netherlands. The deployment established ROGER365.io Contact Center as the primary Call Center application for agent interactions and centralized administration across those business functions.
Configuration work focused on Teams-native agent experience, centralized administration, contact routing and queue management, and standard call handling workflows aligned with Call Center operational practices. The implementation emphasized usability for staff through an integrated agent console and administrative dashboards, consistent with contact center capability expectations.
The project was partner-led with Interstellar and delivered a fast rollout that provided immediate usability for staff and reduced operational overhead. The implementation created a single platform intended to support future client-data integrations and expansion, positioning ROGER365.io Contact Center for broader operational integration.
Governance and operational changes included centralized management of telephony configuration and standardized call handling processes for HR/recruitment and public-sector teams in the Netherlands. Interstellar’s delivery model handled configuration and rollout coordination, enabling Driessen Groep Netherlands to operationalize the new Call Center platform rapidly while streamlining ongoing management.
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Quooker | Manufacturing | 550 | $120M | Netherlands | ROGER365.io | ROGER365.io Contact Center | Call Center | 2023 |
In 2023, Quooker implemented ROGER365.io Contact Center, a Teams-native solution in the Call Center category, to stabilise international customer service and provide agents with a single CRM-integrated interface across service desk, reception, sales and IT. The deployment targeted CRM and customer service workflows for the Netherlands and global support operations, consolidating agent touchpoints into the ROGER365.io Contact Center application.
The implementation used a Teams-native architecture to centralize telephony and the agent user interface, with the ROGER365.io Contact Center configured to surface CRM data inside agent screens and to support multi-channel contact handling across organizational functions. Implementation partner Interstellar delivered the rollout using standardized IVR templates to accelerate country-by-country deployments, and governance focused on templated IVR, agent profile configuration, and CRM integration points. The project removed stability issues, improved reliability, and improved agent productivity according to the implementation notes, while enabling a unified contact center experience across Quooker’s service, sales and IT teams.
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Buyer Intent: Companies Evaluating interstellar Services
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