Jakarta, 12520,
Indonesia
iSystem Asia
iSystem Asia, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. iSystem Asia collaboration with software players such as Creatio Platform empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| iSystem Asia | Creatio Platform | Creatio CRM (ex BPM CRM) | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Digi Telecommunications | Communications | 1500 | $295M | Malaysia | Creatio Platform | Creatio CRM (ex BPM CRM) | CRM | 2019 |
In 2019, Digi Telecommunications deployed Creatio CRM (ex BPM CRM) to formalize a Leads Management System under the CRM category. The commercial agreement and project kickoff were executed on May 10 2019 in Selangor, Malaysia with implementation partner iSystem Asia, as part of a business acceleration initiative by the Telenor Group operator in Malaysia.
The implementation emphasized bpm’online Sales Commerce capabilities, implementing lead capture, lead qualification, and sales lifecycle orchestration built on business process management. Functional modules configured included configurable BPM process modeling, lead management workflows, activity and task orchestration, and embedded reporting and dashboards to support sales operations and pipeline visibility. Creatio CRM was configured to allow in house adjustment of business processes by Digi administrators to accelerate workflow changes without heavy development intervention.
Operational coverage targeted Digi Malaysia sales teams and related commercial operations, focusing on lead to sale handoffs and enhanced management visibility via data processing and dashboards. The source material documents deployment of data processing, reports, and dashboards as core capabilities, and does not list any external system integrations.
Governance and rollout were anchored by the May 10 2019 kickoff and technical and change support from iSystem Asia, with an explicit programmatic goal to simplify and increase adoption of repeatable sales lifecycle processes. iSystem Asia quoted objectives for the Creatio CRM implementation that emphasize greater agility, efficiency, innovation and productivity as outcomes of the bpm’online based CRM and BPM configuration approach.
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Buyer Intent: Companies Evaluating iSystem Asia Services
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