ITSS Global
109, Chemin Du Pont Du Centenaire, CH-1228 Plan-Les-Ouates,
Geneva, 1228,
Switzerland
Geneva, 1228,
Switzerland
41 22 706 20 70
Professional Services
ITSS Global
List of Software Implementations where ITSS Global is Reseller or System Integrator
ITSS Global, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITSS Global collaboration with software players such as Temenos empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
ITSS Global is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ITSS Global | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| ITSS Global | Temenos | Temenos Payments | Payment Processing | ERP Financial Management |
| ITSS Global | Temenos | Temenos Financial Crime Mitigation | AML, Fraud and Compliance | TRM |
| ITSS Global | Temenos | Temenos Data Hub | Master Data Management | PaaS |
List of Software Implementations where ITSS Global is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Alubaf Arab International Bank B.S.C | Banking and Financial Services | 40 | $5M | Bahrain | Temenos | Temenos T24 | Core Banking | 2013 |
In 2013, Alubaf Arab International Bank B.S.C implemented Temenos T24 as its Core Banking platform. The deployment targeted the bank's core account and transaction processing needs and established a single system of record for customer information and teller operations across its Bahrain operations.
The Temenos T24 implementation included configuration of core modules such as customer information management, deposit account processing, transaction posting, and basic general ledger capabilities. Temenos T24 was configured with parameter-driven product definitions and business rules to align with the bank's product catalog and branch processing requirements.
ITSS Global led the setup of the T24 Email and SMS interface, implementing outbound notification workflows for transaction alerts and service messages. The email and SMS interfaces were integrated using SMTP provisioning for email and gateway API integration for SMS, mapped to T24 event triggers and notification templates to automate customer communications.
Governance and rollout included template-driven notification content, role-based administration for message and template changes, and phased testing across branch operations and customer service teams. Operational ownership for Temenos T24 and the Email and SMS interfaces was assigned to the bank's operations and customer service functions, with change control and message auditability established as part of the implementation.
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MIDBANK Egypt | Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos T24 | Core Banking | 2025 |
In 2025 MIDBANK Egypt implemented Temenos T24 as the central element of a Core Banking modernization program, going live in April 2025 with a coordinated big bang go-live and an on-premises deployment model. The implementation included Temenos T24 core banking, Temenos Payments Hub TPH, Temenos Financial Crime Mitigation FCM, Arrangement Architecture AA, and Temenos Data Hub TDH, with Temenos Digital in advanced testing for a subsequent launch. Ernst Young led vendor selection, ITSS Global acted as the implementation partner, and DXC provided independent testing services.
The Temenos T24 implementation was configured to support traditional account processing, payments clearing and settlement workflows, product configuration and launch orchestration, and AML and financial crime monitoring under FCM. Temenos Data Hub was instrumented for centralized data consolidation and reporting, enabling downstream data consumption for analytics and regulatory reporting. Automation reduced manual processing touchpoints and the deployment emphasized standard Temenos functional modules for retail and SME banking, product management, operations, and compliance.
Integration work focused on linking the Temenos T24 core, Payments Hub, FCM, and TDH within an on-premises architecture, and preparing channel integration for Temenos Digital pending regulatory approval. A centralized PMO governed the cutover and cross-vendor coordination, enforcing test, defect remediation, and release gates during the big bang transition. Temenos provided a 24/7 support service to sustain stabilization and incident response in the immediate post-go-live window.
Operational coverage targeted retail and SME business functions alongside operations and compliance teams across MIDBANK Egypt, with internal automation decreasing reliance on manual operations and freeing staff for higher-value tasks. Early phases encountered implementation challenges that were resolved through aligned stakeholder collaboration and an empowered PMO. Outcomes explicitly reported include reductions in transaction processing times, improvements in customer satisfaction, and anticipated annual operational cost savings, and the bank is now planning AI initiatives including exploratory use of Temenos Product Manager Copilot to accelerate product time to market.
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MIDBANK Egypt | Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Payments | Payment Processing | 2025 |
In 2025 MIDBANK implemented Temenos Payments as part of a coordinated Temenos suite go-live. The program went live in April 2025 with Temenos Core, Payments Hub TPH, Financial Crime Mitigation, Arrangement architecture AA, and Temenos Data Hub, all deployed on-premises to establish a unified processing platform.
The Temenos Payments implementation centralizes Payment Processing for clearing, settlement, orchestration, and reconciliation workflows, leveraging Arrangement architecture for product configuration and Temenos Data Hub for unified transaction and reference data. Financial Crime Mitigation was configured alongside payments to embed compliance controls into payment flows, while automation of operational workflows reduced manual touch points and enabled faster product provisioning.
Implementation services and testing were executed with ITSS Global as the system integrator and DXC providing testing support, following a five year IT strategy defined with Ernst Young. Operational coverage prioritized retail and SME business functions, with digital channels provisioned for phased activation and Temenos Digital slated for imminent go-live pending regulatory approvals. Temenos provides 24/7 support to sustain production operations.
Governance relied on an empowered PMO to coordinate cross vendor delivery and internal stakeholders, adopting a single big bang cutover approach to move production processing to the new platform in one controlled event. Process restructuring focused on reducing manual reconciliation and exception handling through automation, and the bank is forming a dedicated team to explore AI augmentation using Temenos Product Manager Copilot for accelerated product time to market.
Early outcomes reported by MIDBANK include reduced transaction processing times, improved customer satisfaction, annual operational cost savings, and increased capacity to resolve issues more quickly. The deployment also strengthens ongoing regulatory compliance efforts and supports the bank's strategic objectives for retail and SME digital expansion within Egypt.
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Data Hub | Master Data Management | 2025 |
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Financial Crime Mitigation | AML, Fraud and Compliance | 2025 |
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Banking and Financial Services | 270 | $22M | Kenya | Temenos | Temenos T24 | Core Banking | 2015 |
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Banking and Financial Services | 450 | $168M | Libya | Temenos | Temenos T24 | Core Banking | 2013 |
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Banking and Financial Services | 40 | $3M | Luxembourg | Temenos | Temenos T24 | Core Banking | 2016 |
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Banking and Financial Services | 82 | $15M | Namibia | Temenos | Temenos T24 | Core Banking | 2016 |
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Banking and Financial Services | 1234 | $181M | Netherlands | Temenos | Temenos T24 | Core Banking | 2010 |
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IT Decision Makers and Key Stakeholders at ITSS Global
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating ITSS Global Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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ITSS Global System Integrator / VAR Profile
ITSS Global is a system integrator and technology consulting firm headquartered in Geneva, Switzerland, with approximately 750 employees and annual revenues of $34M.
ITSS Global implements and supports enterprise applications across markets such as ERP Services and Operations, ERP Financial Management, PaaS and TRM.
APPS RUN THE WORLD tracks 14 verified ITSS Global software implementations across industries and regions, including: Alubaf Arab International Bank B.S.C where ITSS Global implemented Temenos T24, MIDBANK Egypt where ITSS Global implemented Temenos T24, and MIDBANK Egypt where ITSS Global implemented Temenos Payments.
ITSS Global has a strategic VAR/SI partnership with Temenos, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing ITSS Global partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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