ITSS Global
109, Chemin Du Pont Du Centenaire, CH-1228 Plan-Les-Ouates,
Geneva, 1228,
Switzerland
Geneva, 1228,
Switzerland
41 22 706 20 70
Professional Services
ITSS Global
List of Software Implementations where ITSS Global is Reseller or System Integrator
ITSS Global, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITSS Global collaboration with software players such as Temenos empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
ITSS Global is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ITSS Global | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| ITSS Global | Temenos | Temenos Payments | Payment Processing | ERP Financial Management |
| ITSS Global | Temenos | Temenos Financial Crime Mitigation | AML, Fraud and Compliance | TRM |
| ITSS Global | Temenos | Temenos Data Hub | Master Data Management | PaaS |
List of Software Implementations where ITSS Global is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Banque Populaire du Rwanda | Banking and Financial Services | 1400 | $121M | Rwanda | Temenos | Temenos T24 | Core Banking | 2013 |
In 2013, Banque Populaire du Rwanda implemented Temenos T24 in the Core Banking category. The project targeted the bank’s national branch network and centralized transactional processing and customer account management for a 1,400 employee institution in Rwanda.
Temenos T24 was configured with standard Core Banking modules, including retail deposits, lending functionality, payments processing, general ledger posting, and customer information management. Configuration work emphasized local product parameterization, chart of accounts alignment, and operational workflows, with a named T24 Application Officer responsible for application configuration and day to day parameter governance.
ITSS Global served as the implementation partner and provided systems integration and deployment services, supporting go live coordination and handover to internal operations. The engagement established an application support footprint across branches and back office teams, with the T24 Application Officer coordinating release management, incident handling, and operational runbooks.
Governance for Temenos T24 centered on an application ownership model, defined change control processes, and an internal support escalation path led by the T24 Application Officer. Training and operational documentation were incorporated into the rollout to sustain ongoing configuration management and support for Core Banking operations.
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Credit Europe Bank N.V. | Banking and Financial Services | 1234 | $181M | Netherlands | Temenos | Temenos T24 | Core Banking | 2010 |
In 2010, Credit Europe Bank N.V. implemented Temenos T24. The Temenos T24 deployment served as the bank's Core Banking platform, centralizing account processing and ledger services across its operations, with ITSS Global engaged as the systems integrator for the program.
The implementation configured Temenos T24 modules aligned with Core Banking requirements, including customer master and account management, deposit processing, loan servicing, payments orchestration, and the core general ledger. Configuration work emphasized parameterized business rules, real-time posting and batch settlement capabilities to align with existing operational workflows, and T24 Engineer resources were assigned to application configuration, functional testing and environment tuning.
Operational scope targeted the bank's core banking business functions across retail and corporate banking, positioning Temenos T24 to handle transaction processing, account lifecycle management and financial posting. ITSS Global worked with Credit Europe Bank IT on systems level orchestration, environment promotion and cutover coordination to support the go live and operational continuity.
Program governance combined bank IT oversight with ITSS Global delivery management and embedded T24 engineering staff, covering release control, test acceptance and go live coordination. The implementation focused on operational runbook updates and support model handover to bank operations following final acceptance.
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MIDBANK Egypt | Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos T24 | Core Banking | 2025 |
In 2025 MIDBANK Egypt implemented Temenos T24 as the central element of a Core Banking modernization program, going live in April 2025 with a coordinated big bang go-live and an on-premises deployment model. The implementation included Temenos T24 core banking, Temenos Payments Hub TPH, Temenos Financial Crime Mitigation FCM, Arrangement Architecture AA, and Temenos Data Hub TDH, with Temenos Digital in advanced testing for a subsequent launch. Ernst Young led vendor selection, ITSS Global acted as the implementation partner, and DXC provided independent testing services.
The Temenos T24 implementation was configured to support traditional account processing, payments clearing and settlement workflows, product configuration and launch orchestration, and AML and financial crime monitoring under FCM. Temenos Data Hub was instrumented for centralized data consolidation and reporting, enabling downstream data consumption for analytics and regulatory reporting. Automation reduced manual processing touchpoints and the deployment emphasized standard Temenos functional modules for retail and SME banking, product management, operations, and compliance.
Integration work focused on linking the Temenos T24 core, Payments Hub, FCM, and TDH within an on-premises architecture, and preparing channel integration for Temenos Digital pending regulatory approval. A centralized PMO governed the cutover and cross-vendor coordination, enforcing test, defect remediation, and release gates during the big bang transition. Temenos provided a 24/7 support service to sustain stabilization and incident response in the immediate post-go-live window.
Operational coverage targeted retail and SME business functions alongside operations and compliance teams across MIDBANK Egypt, with internal automation decreasing reliance on manual operations and freeing staff for higher-value tasks. Early phases encountered implementation challenges that were resolved through aligned stakeholder collaboration and an empowered PMO. Outcomes explicitly reported include reductions in transaction processing times, improvements in customer satisfaction, and anticipated annual operational cost savings, and the bank is now planning AI initiatives including exploratory use of Temenos Product Manager Copilot to accelerate product time to market.
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Payments | Payment Processing | 2025 |
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Data Hub | Master Data Management | 2025 |
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Financial Crime Mitigation | AML, Fraud and Compliance | 2025 |
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Banking and Financial Services | 450 | $168M | Libya | Temenos | Temenos T24 | Core Banking | 2013 |
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Banking and Financial Services | 270 | $22M | Kenya | Temenos | Temenos T24 | Core Banking | 2015 |
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Banking and Financial Services | 220 | $28M | Swaziland | Temenos | Temenos T24 | Core Banking | 2015 |
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Banking and Financial Services | 200 | $44M | Qatar | Temenos | Temenos T24 | Core Banking | 2015 |
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IT Decision Makers and Key Stakeholders at ITSS Global
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating ITSS Global Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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ITSS Global System Integrator / VAR Profile
ITSS Global is a system integrator and technology consulting firm headquartered in Geneva, Switzerland, with approximately 750 employees and annual revenues of $34M.
ITSS Global implements and supports enterprise applications across markets such as ERP Services and Operations, ERP Financial Management, PaaS and TRM.
APPS RUN THE WORLD tracks 14 verified ITSS Global software implementations across industries and regions, including: Banque Populaire du Rwanda where ITSS Global implemented Temenos T24, Credit Europe Bank N.V. where ITSS Global implemented Temenos T24, and MIDBANK Egypt where ITSS Global implemented Temenos T24.
ITSS Global has a strategic VAR/SI partnership with Temenos, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing ITSS Global partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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