ITSX Assure United Kingdom
ITSX Assure United Kingdom
List of Software Implementations where ITSX Assure United Kingdom is Reseller or System Integrator
ITSX Assure United Kingdom, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITSX Assure United Kingdom collaboration with software players such as SoftExpert Software empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
ITSX Assure United Kingdom is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| ITSX Assure United Kingdom | SoftExpert Software | SoftExpert ESM | IT Service Management | ITSM |
| ITSX Assure United Kingdom | SoftExpert Software | SoftExpert EAM | Enterprise Asset Management | ERP Services and Operations |
List of Software Implementations where ITSX Assure United Kingdom is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Corsan | Utilities | 5681 | $780M | Brazil | SoftExpert Software | SoftExpert ESM | IT Service Management | 2020 |
In 2020, Corsan implemented SoftExpert ESM as its IT Service Management platform across its Brazilian operations. The project was delivered by partner ITSX Assure United Kingdom and focused on automating IT (TIC) workflows and standardizing ITIL-based incident and request processes to centralize ticket handling and KPI monitoring for the IT organization.
Configuration work emphasized incident management and service request workflows, workflow automation, SLA monitoring, and KPI dashboards consistent with IT Service Management practices. The deployment configured ITIL-based process flows for incident triage, request fulfillment, escalation, and SLA calculation, and introduced operational automation to reduce manual ticket handoffs, with SoftExpert ESM serving as the single control plane for service operations.
Governance changes instituted ITIL process ownership, SLA-driven routing rules, and KPI control to improve ticket handling cadence across departments. The program delivered approximately R$70,000 in savings within six months, reduced average ticket resolution time by three days, and increased IT productivity by approximately 20 to 25 percent.
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Sulgas Brazil | Utilities | 150 | $75M | Brazil | SoftExpert Software | SoftExpert EAM | Enterprise Asset Management | 2021 |
In 2021, Sulgas Brazil implemented SoftExpert EAM to centralize asset control and automate operational processes. SoftExpert EAM, classified as Enterprise Asset Management, was deployed with ITSX Assure United Kingdom as the implementation partner to automate more than 20 business processes across Sulgás operations in Rio Grande do Sul, Brazil.
The implementation focused on explicit asset management and control of engineering works, configuring SoftExpert EAM capabilities to provide an auditable asset register, traceability of engineering activities, and automated process orchestration for routine workflows. Configuration work emphasized asset lifecycle management and procedural controls consistent with Enterprise Asset Management functional expectations.
Integration work tied SoftExpert EAM into the company ERP to improve data consistency and cross‑functional traceability between engineering, operations, and administrative processes. Operational coverage centered on Sulgás sites in Rio Grande do Sul and impacted engineering and operational business functions through consolidated asset records and coordinated process execution.
Governance and process changes were enacted to improve accountability and decision velocity, with the case study reporting better governance, faster decision-making and higher operational productivity, including explicit improvements in asset usage. ITSX Assure United Kingdom led the rollout and configuration activities documented in the SoftExpert case study.
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IT Decision Makers and Key Stakeholders at ITSX Assure United Kingdom
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Buyer Intent: Companies Evaluating ITSX Assure United Kingdom Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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ITSX Assure United Kingdom System Integrator / VAR Profile
ITSX Assure United Kingdom is a system integrator and technology consulting firm headquartered in n/a, United Kingdom, with approximately 25 employees and annual revenues of $4M.
ITSX Assure United Kingdom implements and supports enterprise applications across markets such as ITSM and ERP Services and Operations.
APPS RUN THE WORLD tracks 2 verified ITSX Assure United Kingdom software implementations across industries and regions, including: Corsan where ITSX Assure United Kingdom implemented SoftExpert ESM, and Sulgas Brazil where ITSX Assure United Kingdom implemented SoftExpert EAM.
ITSX Assure United Kingdom has a strategic VAR/SI partnership with SoftExpert Software, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing ITSX Assure United Kingdom partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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