Joker Italy
Via Secondo Mona, 16,
Somma Lombardo, 21019,
Italy
Somma Lombardo, 21019,
Italy
39 0331-255-079
Professional Services
Joker Italy
List of Software Implementations where Joker Italy is Reseller or System Integrator
Joker Italy, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Joker Italy collaboration with software players such as Zucchetti empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Joker Italy is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Joker Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | ERP Financial Management |
List of Software Implementations where Joker Italy is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Forbar.it | Distribution | 12 | $4M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2020 |
In 2020, Forbar.it implemented Zucchetti Mago4 ERP, classified as ERP Financial, with implementation support from Joker Italy. The engagement targeted the restaurant and hospitality equipment distributor's service operations and field technicians, focusing on capturing and managing customer support requests within the Zucchetti Mago4 ERP environment.
The technical rollout included two bespoke mobile applications, one for customers and one for technicians, engineered to integrate directly with Zucchetti Mago4 ERP. The technicians' app surfaces assigned service requests, service history, and digital report generation, and supports in-field capture of photos, audio, and video. The customer app enables issue submission from any smartphone, carrying multimedia attachments into the workflow for rapid triage.
Integration work centered on synchronizing service records and signed reports between the mobile apps and the Zucchetti Mago4 ERP system, enabling on-site document availability and traceability inside the ERP. Joker Italy managed the apps lifecycle from specification and customizations aligned to existing Mago4 configurations through to publication on major app stores, preserving the ERP as the system of record for service documentation.
Governance and process changes simplified the previous service workflow into an assigned, mobile-driven process that eliminated manual handoffs and office rechecks. Explicitly reported outcomes include reduced response times, improved operational efficiency, increased customer satisfaction, and enhanced traceability thanks to the integration with Mago4. The implementation therefore positioned Forbar.it to operate technician dispatch and support documentation with a digitally recorded workflow linked to Zucchetti Mago4 ERP.
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ITB Industrie Tessili Bresciane | Manufacturing | 54 | $11M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2019 |
In 2019, ITB Industrie Tessili Bresciane implemented Zucchetti Mago4 ERP to consolidate ERP Financial functions and to enable real time coordination between office processes and factory operations. The deployment of Zucchetti Mago4 ERP provided a foundation for financial management while bridging transactional data with shop floor execution to support just in time, paperless workflows.
The implementation integrated Mago4 with the Orione Manufacturing MES, delivered alongside system integrator Joker Italy, enabling machines both historic and modern to communicate production status. Functional capabilities emphasized in the project include production progress tracking, batch traceability with barcode based order matching, collection of machine efficiency data, and dashboarding for KPIs and OEE, with data streamlined from Orione into the ERP for unified visibility.
Operational scope covered ITB’s Industrial, Textile, and Batteries divisions as well as its Research and Development center, laboratory, and production department, without disrupting existing production assets. Governance and workflow changes focused on paperless shop floor processes, automated order matching and barcode driven traceability, reducing manual transfers of information between the Factory Floor and the Office Floor, and enabling management to monitor progress and performance through intuitive dashboards.
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Marina di Verbella | Transportation | 13 | $5M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2019 |
In 2019, Marina di Verbella implemented Zucchetti Mago4 ERP. The Zucchetti Mago4 ERP served as the central ERP Financial application to support administrative accounting, contract administration, inventory coordination, and project-related financial tracking for the Marina di Verbella boatyard in the southern area of Sesto Calende on Lake Maggiore.
The implementation centered on two strong signals, a contract management layer and a field operations layer. The contract management capability was delivered via JBS Joker Business Suite interacting directly with the Zucchetti Mago management system to automate contract workflows, surface real time contract details, deadlines and payments, and reduce manual processing. The operations layer comprised a customized mobile app for technicians, enabling task lists, status updates, attachment of photos, repair documentation, and explicit cost center assignment to activities, with data written back into Zucchetti Mago4 ERP for project accounting and invoicing.
Integrations were built to link on site machinery, operator PDAs, warehouse processes and the Zucchetti Mago management system, creating automated exchanges of weights, times, measurements and inventory movements. The solution introduced automatic communication from the field app to the warehouse to trigger unloading or report shortages, and it synchronized operational records with administrative modules to support report generation and customer communications. Operational coverage included technicians on the yard and platform, warehouse operations, and administrative finance functions.
The system integrator Joker Italy led the rollout in collaboration with Marina di Verbella and the machinery manufacturer, aligning workflow logic to Industry 4.0 connectivity requirements, and Joker Italy is listed as an accredited 4.0 service and technology provider by Unioncamere Lombardia for access to government incentives. Outcomes documented in the project narrative include simplified and automated contract management, reduced human error in administrative tasks, real time machine to software communication, more accurate project management and streamlined closing processes that facilitate issuing reports and invoices.
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Manufacturing | 198 | $58M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2020 |
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Retail | 11 | $4M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2020 |
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Manufacturing | 24 | $4M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2019 |
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Oil, Gas and Chemicals | 22 | $9M | Italy | Zucchetti | Zucchetti Mago4 ERP | ERP Financial | 2019 |
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IT Decision Makers and Key Stakeholders at Joker Italy
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Joker Italy Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Joker Italy software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Joker Italy System Integrator / VAR Profile
Joker Italy is a system integrator and technology consulting firm headquartered in Somma Lombardo, Italy, with approximately 33 employees and annual revenues of $4M.
Joker Italy implements and supports enterprise applications across markets such as ERP Financial Management.
APPS RUN THE WORLD tracks 7 verified Joker Italy software implementations across industries and regions, including: Forbar.it where Joker Italy implemented Zucchetti Mago4 ERP, ITB Industrie Tessili Bresciane where Joker Italy implemented Zucchetti Mago4 ERP, and Marina di Verbella where Joker Italy implemented Zucchetti Mago4 ERP.
Joker Italy has a strategic VAR/SI partnership with Zucchetti, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Joker Italy partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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