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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

Kerv Group
Location
1 Finsbury Avenue,
London, EC2M 2PG,
United Kingdom
Website
https://www.kerv.com/
Phone
44 33 0403-0000
Artw Industry
Professional Services
Employee
Revenue

Kerv Group

List of Software Implementations where Kerv Group is Reseller or System Integrator

Kerv Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Kerv Group collaboration with software players such as Genesys empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Kerv Group is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Kerv Group VMware by Broadcom VeloCloud VMware NSX SD-WAN SD-WAN IaaS
Kerv Group Genesys Genesys Cloud CX Call Center CRM
Kerv Group Genesys Genesys Cloud CX Voice PBX, VoiP and Phone Systems Collaboration
Kerv Group Genesys Genesys Inbound Voice Customer Experience CRM
Kerv Group Genesys Genesys QMS Quality Management PLM and Engineering
List of Software Implementations where Kerv Group is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Pure Gym Professional Services 2413 $316M United Kingdom Genesys Genesys QMS Quality Management 2024
In 2024 PureGym deployed Genesys QMS as part of a broader move to Genesys Cloud, selecting Genesys QMS in the Quality Management category to strengthen contact centre quality and oversight. The deployment targeted PureGym's UK contact centre operations and was delivered with SI Kerv Group. Genesys QMS implementation centered on quality monitoring and structured evaluation workflows, using recorded interaction review, scorecards and automated evaluation routing to support agent assessments and calibration. The project incorporated workforce engagement features alongside quality management capabilities, enabling coachable feedback loops, evaluation-driven coaching workflows and performance visibility for advisors. The solution was integrated into the Genesys Cloud contact centre environment to improve self-service and call deflection, with operational impact on advisor desktops and customer service workflows across the UK. Governance changes included formalized evaluation criteria, moderator calibration sessions and operationalized coaching processes to embed new quality controls. Outcomes reported with the deployment include improved self-service and call deflection, increased advisor productivity and higher CSAT while reducing advisor hours, reflecting a quality management implementation aligned to contact centre performance and workforce engagement objectives.
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IT Decision Makers and Key Stakeholders at Kerv Group
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Buyer Intent: Companies Evaluating Kerv Group Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Kerv Group software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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Kerv Group System Integrator / VAR Profile

Kerv Group is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 650 employees and annual revenues of $70M.

Kerv Group implements and supports enterprise applications across markets such as PLM and Engineering.

APPS RUN THE WORLD tracks 1 verified Kerv Group software implementations across industries and regions, including: Pure Gym where Kerv Group implemented Genesys QMS.

Kerv Group has a strategic VAR/SI partnership with Genesys, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Kerv Group partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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