Mamoon Enterprises
510 Glenwood Avenue, Unit 405,
Raleigh, 27603, NC,
United States
Raleigh, 27603, NC,
United States
n/a
Professional Services
Mamoon Enterprises
List of Software Implementations where Mamoon Enterprises is Reseller or System Integrator
Mamoon Enterprises, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Mamoon Enterprises collaboration with software players such as Salesforce, Ascent Solutions and Bringg empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Mamoon Enterprises is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Mamoon Enterprises | Ascent Solutions | Ascent ERP | ERP Financial | ERP Financial Management |
| Mamoon Enterprises | Ascent Solutions | Ascent Rental | Rental Management System | ERP Services and Operations |
| Mamoon Enterprises | Bringg | Zenkraft Multi-Carrier Shipping | Shipping Management | eCommerce |
| Mamoon Enterprises | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | SPM |
| Mamoon Enterprises | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Mamoon Enterprises | Salesforce | Salesforce Service Cloud | Customer Support | CRM |
List of Software Implementations where Mamoon Enterprises is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Clinical ink | Life Sciences | 300 | $30M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2023 |
In 2023, Clinical ink implemented Salesforce Sales Cloud as part of a broader deployment of Salesforce Sales & Service Clouds, aligning CRM and sales automation with their inventory and fulfillment needs. The implementation targeted the Sales Automation,CRM,Sales Engagement category and was scoped to address Inventory Visibility & Control, Order Fulfillment, Serialization & Lot Control, Rental Items, Customer Returns, Pick, Pack, Ship, and Warehouse Management use cases. The deployment was intended to link commercial account and opportunity workflows to serialized equipment tracking across clinical trial operations.
Salesforce Sales Cloud was configured to support account management, opportunity and pipeline workflows, and quoting interactions alongside Salesforce CPQ. Mamoon Enterprises implemented integrations to surface inventory and rental status from Ascent ERP and Ascent Rental directly into Sales Cloud records, enabling sales and support users to view serialized equipment availability during order creation. Zenkraft Multi-Carrier Shipping was integrated to automate shipment creation and delivery notifications into the Salesforce environment, supporting fulfillment and carrier tracking visibility.
Operational coverage included domestic and international warehouses, multiple clinical trial sites, and warehouse to warehouse equipment transfers as well as trial completion returns. The solution connected Sales Cloud and Service Cloud processes to Ascent ERP and Ascent Rental to enable automated rental order fulfillment, returns processing, and real time stock visibility. Customer site delivery notifications were routed into Salesforce to close the loop between field receipts and commercial or support workflows.
Implementation governance was led by Mamoon Enterprises with Systems and Analytics resources working alongside Clinical ink supply chain leadership to configure, customize, and automate workflows using Ascent inventory information. The rollout emphasized process control for serialized equipment movement and ongoing configuration flexibility to support site and rental operations. Explicit outcomes reported in the project materials include superior stock visibility, automated delivery notifications, increased flexibility for warehouse transfers and returns, and a cited 20% efficiency improvement.
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Clinical ink | Life Sciences | 300 | $30M | United States | Salesforce | Salesforce Service Cloud | Customer Support | 2023 |
In 2023, Clinical ink implemented Salesforce Service Cloud to centralize Customer Support workflows and link support operations directly to inventory and fulfillment processes. Clinical ink selected Salesforce Service Cloud as the service platform while engaging Mamoon Enterprises as the implementation partner, with Mamoon Rebekah Williams listed on the project team.
The implementation configured core service capabilities aligned to the Customer Support category, including case management, service console workflows, automated delivery notifications, and process controls for serialized asset tracking. The project also extended support automation to manage rental order fulfillment and customer returns, and used inventory information to drive custom automation and flexibility in order handling.
Salesforce Service Cloud was integrated with a multi-application operational stack, explicitly including Salesforce Sales Cloud and Salesforce CPQ for quote and sales context, Ascent ERP and Ascent Rental for inventory and rental lifecycle management, and Zenkraft Multi-Carrier Shipping for delivery orchestration. Operational coverage spans Clinical ink supply chain and support operations across domestic and international warehouses and clinical trial site logistics, supporting pick, pack, ship workflows and warehouse-to-warehouse equipment transfer as well as trial completion returns.
Governance and rollout were executed with the implementation partner Mamoon Enterprises and involved configuring process control points to automate notifications and inventory visibility for support and supply chain teams. Outcomes reported in the deployment include superior stock visibility across warehouses, automated delivery notifications from customer sites, increased flexibility for warehouse transfers and returns, and a quoted 20 percent efficiency improvement in shipping and automation processes.
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Clinical ink | Life Sciences | 300 | $30M | United States | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | 2023 |
In 2023, Clinical ink implemented Salesforce CPQ as part of a broader Configure Price Quote (CPQ) deployment alongside Salesforce Sales Cloud and Salesforce Service Cloud. The implementation focused on enabling configuration and pricing for serialized rental equipment, and on integrating CPQ-driven order processes with inventory and fulfillment workflows to support serialization and lot control. Clinical ink Salesforce CPQ Configure Price Quote (CPQ) was positioned to centralize quote to cash configuration for rental items and support order fulfillment spanning domestic and international warehouses and clinical trial sites.
Mamoon Enterprises configured the solution and integrated Salesforce CPQ with Ascent ERP, Ascent Rental, and Zenkraft Multi-Carrier Shipping to automate rental order fulfillment, returns processing, and delivery notifications. Functional modules implemented include pricing and product configuration for rental items, serialization and lot control, pick, pack, ship execution, and customer returns orchestration, with inventory visibility surfaced into Sales Cloud and Service Cloud records. Governance and process changes emphasized a strengthened frontend for process control and automated tracking, enabling Clinical ink to leverage Ascent inventory data for ongoing customization and automation. Project communications report superior stock visibility across domestic and international warehouses, automated delivery notifications from customer sites, increased flexibility for warehouse to warehouse transfers and trial completion returns, and a stated 20% efficiency improvement in shipping and automation processes.
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Life Sciences | 300 | $30M | United States | Ascent Solutions | Ascent ERP | ERP Financial | 2023 |
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Life Sciences | 300 | $30M | United States | Bringg | Zenkraft Multi-Carrier Shipping | Shipping Management | 2023 |
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Life Sciences | 300 | $30M | United States | Ascent Solutions | Ascent Rental | Rental Management System | 2023 |
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IT Decision Makers and Key Stakeholders at Mamoon Enterprises
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Mamoon Enterprises Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Mamoon Enterprises System Integrator / VAR Profile
Mamoon Enterprises is a system integrator and technology consulting firm headquartered in Raleigh, United States, with approximately 35 employees and annual revenues of $4M.
Mamoon Enterprises implements and supports enterprise applications across markets such as CRM, SPM, ERP Financial Management, eCommerce and ERP Services and Operations.
APPS RUN THE WORLD tracks 6 verified Mamoon Enterprises software implementations across industries and regions, including: Clinical ink where Mamoon Enterprises implemented Salesforce Sales Cloud, Clinical ink where Mamoon Enterprises implemented Salesforce Service Cloud, and Clinical ink where Mamoon Enterprises implemented Salesforce CPQ.
Mamoon Enterprises has a strategic VAR/SI partnership with Salesforce, Ascent Solutions and Bringg, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Mamoon Enterprises partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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