Irvine, 92618, CA,
United States
Neudesic
Neudesic, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Neudesic collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Neudesic | Microsoft | Microsoft Azure AI Search | Application, Web and Enterprise Search | Content Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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PPL Electric Utilities | Utilities | 6527 | $7.9B | United States | Microsoft | Microsoft Azure AI Search | Application, Web and Enterprise Search | 2021 | In 2021 PPL Electric Utilities worked with Neudesic to build a web application that leverages Microsoft Azure AI Search to help field workers find the most relevant information while onsite. The engagement targeted field operations in the United States and focused on improving operational knowledge access for crews performing maintenance and service tasks. The Microsoft Azure AI Search implementation was delivered as an Application, Web and Enterprise Search solution, incorporating semantic search capabilities, document indexing, relevance tuning and query pipeline configuration to surface operational knowledge and documentation. The project architecture centered on a cloud hosted search service plus a browser and mobile accessible web UI, with automated indexing routines to ingest and refresh content used by field crews. Neudesic implemented connectors and integration patterns to bring content from existing content repositories and document stores into Microsoft Azure AI Search, enabling unified search across disparate operational content. The deployment was structured to support onsite access by field teams, with search relevance and result ranking tuned to common field queries and task oriented information needs. Governance work included content indexing policies, relevance tuning cycles and workflow definitions for content owners to maintain searchable documentation. The implementation improved information access for field crews and streamlined operational knowledge retrieval as reported by the project, with the Microsoft Azure AI Search application explicitly serving the utilities field operations and maintenance business functions. |
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Buyer Intent: Companies Evaluating Neudesic Services
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