Zurich, 8047,
Switzerland
Open Circle Switzerland
Open Circle Switzerland, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Open Circle Switzerland collaboration with software players such as Peoplefone empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Open Circle Switzerland | Peoplefone | Peoplefone Softphone | PBX, VoiP and Phone Systems | Collaboration |
| Open Circle Switzerland | Peoplefone | peoplefone SMS | Collaboration | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Ricardo | Professional Services | 108 | $37M | Switzerland | Peoplefone | Peoplefone Softphone | PBX, VoiP and Phone Systems | 2017 |
In 2017, Ricardo migrated to Peoplefone hosted telephony and implemented Peoplefone Softphone for desktop calling across its Swiss operations. The Peoplefone Softphone served as the desktop calling client within a hosted PBX architecture, aligning the deployment with the PBX, VoiP and Phone Systems category and enabling software-based voice endpoints instead of traditional desk handsets. The implementation targeted corporate telephony for the 108-employee professional services firm, supporting internal communications and client-facing call workflows.
The deployment was executed by installation partner ITIGO AG with Open Circle Switzerland identified as the SI/VAR, covering provisioning, user configuration, and desktop client rollout. Governance and operational ownership were organized around partner-led installation and Ricardo IT for ongoing user support and provisioning of hosted SIP profiles in Peoplefone Softphone. The move delivered greater flexibility and about 25% lower telephony costs versus its previous solution, as reported by the vendor.
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Ricardo | Professional Services | 108 | $37M | Switzerland | Peoplefone | peoplefone SMS | Collaboration | 2020 |
In 2020, Ricardo implemented peoplefone SMS as part of a broader Collaboration deployment that included peoplefone HOSTED and the peoplefone SOFTPHONE for telephony and unified communications. The deployment at the Swiss professional services firm consolidated cloud-hosted telephony and softphone endpoints to move voice and messaging onto the peoplefone platform.
Configuration centered on hosted telephony provisioning, softphone client rollout, and SMS messaging capabilities, with peoplefone SMS used to enable application-to-person and person-to-person text workflows. Functional modules implemented included telephony call control, softphone endpoint management, and SMS channel orchestration, supporting corporate communications and customer-facing communication workflows across Ricardo's operations.
The implementation was executed by ITIGO AG with Open Circle Switzerland listed as SI/VAR, covering system provisioning, user onboarding, and operational cutover. Ricardo reported increased flexibility and a reduction in telephony costs of about 25 percent following the peoplefone HOSTED and softphone deployment, and peoplefone SMS remains part of the vendor suite supporting Collaboration and telephony business functions.
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Buyer Intent: Companies Evaluating Open Circle Switzerland Services
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