Primeone Business Solutions
Primeone Business Solutions
List of Software Implementations where Primeone Business Solutions is Reseller or System Integrator
Primeone Business Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Primeone Business Solutions collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Primeone Business Solutions is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Primeone Business Solutions | Oracle | Oracle CX Cloud | Customer Experience | CRM |
| Primeone Business Solutions | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations |
List of Software Implementations where Primeone Business Solutions is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Schrack Seconet | Professional Services | 737 | $70M | Austria | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | 2022 |
In 2022 Schrack Seconet implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform to centralize scheduling and improve coordination across six Austrian branch offices. The initiative targeted the company’s technical support organization, which supports 330 technicians, and was intended to replace manual spreadsheet driven scheduling with an automated, cloud based scheduling and workforce management capability.
Oracle Field Service Cloud was configured to provide core Field Service Management functionality including skills based scheduling, travel and appointment optimization, parts reservation and linkage to service orders, and a mobile technician application for order import, service reporting, time capture, and material consumption registration. The deployment emphasized real time visibility for service administrators into service orders, equipment components, and technician actions, and automated standard background processes so field staff could focus on service delivery.
Schrack Seconet used Oracle Integration Cloud to integrate Oracle Field Service Cloud with its Microsoft NAV ERP and ServiceNow ticketing system, creating a central interface for scheduling that synchronizes service orders, parts availability, and ticket status. Primeone Business Solutions served as the implementation partner, leading a proof of concept and guiding the program from concept through initial deployment, with first branch go lives in March 2021 and an initial user base of 50 moving toward a full roll out for all field technicians.
Governance and operational change centered on centralizing data flows and real time coordination between branch offices, warehouses, internal and external technicians, service partners, and customers, with ongoing development plans to extend integrations to additional non Oracle products. The delivery focused on instrumenting field workflows, standardizing service order orchestration, and providing administrators and technicians with an integrated, auditable scheduling and execution platform.
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Schrack Seconet | Professional Services | 737 | $70M | Austria | Oracle | Oracle CX Cloud | Customer Experience | 2022 |
In 2022 Schrack Seconet implemented Oracle CX Cloud as its Customer Experience platform to centralize field service scheduling and coordination across its Austrian operations. The deployment consolidated Oracle Field Service capabilities within Oracle CX Cloud to create a cloud-native scheduling and execution layer for technicians, while preserving a focus on user-friendly mobile workflows for field staff.
The implementation configured Oracle Field Service modules for automated scheduling, technician-to-job matching based on qualifications and travel distance, spare parts linkage to service orders, mobile order import, on-site service reporting, time tracking, and material consumption capture. Oracle CX Cloud was provisioned to run background automation for standard processes, freeing technicians to focus on service delivery while ensuring real-time data capture through the Oracle Field Service mobile app.
Schrack Seconet used Oracle Integration Cloud to integrate Oracle Field Service with its Microsoft NAV Enterprise Resource Planning system and its ServiceNow ticketing system, creating a central interface that links service orders, inventory and support tickets. The solution was scoped to support six Austrian branch offices, warehouses, internal and external technicians, service partners and customers, and it targets the companys entire technical support organization of 330 technicians.
Oracle Partner Primeone Business Solutions led the proof of concept and implementation, guiding Schrack Seconet from concept to go-live and subsequent development. The project began piloting with a go-live in the first branches in March 2021 and 50 users, and continued through 2022 toward a full rollout for all field technicians, with Primeone managing rollout phases and integration sequencing to ensure operational continuity.
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IT Decision Makers and Key Stakeholders at Primeone Business Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Primeone Business Solutions Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Primeone Business Solutions software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Primeone Business Solutions professional services include:
- Hans Brandenburg, a Germany based Automotive organization with 10 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Primeone Business Solutions System Integrator / VAR Profile
Primeone Business Solutions is a system integrator and technology consulting firm headquartered in Wien, Austria, with approximately 10 employees and annual revenues of $1M.
Primeone Business Solutions implements and supports enterprise applications across markets such as ERP Services and Operations and CRM.
APPS RUN THE WORLD tracks 2 verified Primeone Business Solutions software implementations across industries and regions, including: Schrack Seconet where Primeone Business Solutions implemented Oracle Field Service Cloud (ex TOA ETAdirect), and Schrack Seconet where Primeone Business Solutions implemented Oracle CX Cloud.
Primeone Business Solutions has a strategic VAR/SI partnership with Oracle, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to Primeone Business Solutions's services, including Hans Brandenburg.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Primeone Business Solutions partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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