RSM
50 Cannon Street,
London, EC4N 6JJ,
United Kingdom
London, EC4N 6JJ,
United Kingdom
44 20 7601-1080
Professional Services
RSM
List of Software Implementations where RSM is Reseller or System Integrator
RSM, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. RSM collaboration with software players such as Microsoft, Pairsoft and AuditBoard empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
RSM is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| RSM | Kyriba | Kyriba Treasury | Treasury Management | TRM |
| RSM | AuditBoard | AuditBoard RiskOversight | Risk Management | TRM |
| RSM | Pairsoft | PairSoft PaperSave AP Automation | AP Automation | ERP Financial Management |
List of Software Implementations where RSM is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Hobart Food Equipment | Manufacturing | 70 | $7M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2019 |
In 2019, Hobart Food Equipment launched a cloud migration project and implemented Microsoft Dynamics 365 for Finance and Operations, an ERP Financial application to modernize service and unify finance and operations. The initiative was positioned to address dispersed regional processes and field service gaps while centralizing data and user access across the organization.
The implementation of Microsoft Dynamics 365 for Finance and Operations established a cloud-first architecture with centralized data and single sign-on, complemented by Microsoft Dynamics 365 Customer Service and Dynamics 365 Field Service modules in later phases. Functional capabilities implemented include core financial management, supply chain and inventory visibility, field service scheduling and mobile work order execution, and Power BI reporting and dashboards for near-real-time operational insights. The program emphasized out-of-the-box configuration, phased rollout, and use of Field Service mobile and desktop apps for technicians to capture forms, photos, payments, and time entries at the point of service.
RSM served as the implementation partner for the Field Service and Customer Service expansion, integrating Microsoft Dynamics 365 components into Hobart Service operations. Operational coverage spanned dispatch centers and more than 1,500 factory-trained technicians across North America, consolidating previously disparate location processes and reducing dependence on multiple third-party tools. The IT organization moved from maintaining numerous complex interfaces to focusing on platform extensions and a planned customer web portal that surfaces invoices, service notes, contracts, and appointment booking.
Governance and rollout used a three-phase approach with onsite and remote training via Microsoft Teams, role-based security, and regionally aligned subject matter experts to drive adoption among service, dispatch, sales, and customer care teams. Outcomes called out in the implementation include improved role clarity and job satisfaction, higher technician productivity through mobile-enabled payments and digital forms, optimized dispatching with real-time inventory and routing visibility, consolidated reporting via Power BI, and fewer separate applications for field operations. Planned enhancements include a customer-facing web portal and expanded communications capabilities to deliver appointment messages and contractor visibility by the end of 2024.
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Metro Waste Authority | Professional Services | 52 | $7M | United States | Pairsoft | PairSoft PaperSave AP Automation | AP Automation | 2015 |
In 2015, Metro Waste Authority deployed PairSoft PaperSave AP Automation to create an electronic accounts payable workflow and centralize invoice processing for its finance organization in Des Moines, Iowa. The deployment focused on AP and finance functions and aimed to provide a complete audit trail while reducing physical paper storage across the authority.
The implementation configured invoice capture, centralized document imaging, electronic routing and approval workflows, and audit logging within PairSoft PaperSave AP Automation. The configuration emphasized workflow orchestration and document retention capabilities typical of AP Automation, and the solution processed roughly 4,000 invoices within months of launch, demonstrating rapid invoice ingestion and processing throughput.
RSM, the authority's Dynamics GP partner, recommended and assisted with the implementation, and the deployment integrated with Microsoft Dynamics GP for invoice posting and financial synchronization. Governance and process changes centralized AP processing in the Des Moines finance operation and established digitized audit trails to support controls and records retention, with the explicitly stated outcomes of high initial invoice volume processing and greatly reduced paper storage.
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Ruiz Food Products | Consumer Packaged Goods | 4000 | $1.0B | United States | AuditBoard | AuditBoard RiskOversight | Risk Management | 2021 |
In 2021, Ruiz Food Products implemented AuditBoard RiskOversight as part of a Risk Management initiative. The deployment incorporated AuditBoard RiskOversight and the AuditBoard OpsAudit module to centralize internal audit and enterprise risk assessments across the organization.
The implementation centralized internal audit workflows, risk assessment processes, and real-time reporting capabilities within AuditBoard RiskOversight and OpsAudit, enabling unified issue tracking and executive-facing dashboards. Configuration focused on mapping audit findings to remediation workflows and establishing continuous risk assessment routines consistent with Risk Management best practices.
This US deployment was co-sourced with RSM and operated across a remote, co-sourced audit team and internal stakeholders. Operational coverage included internal audit, enterprise risk management functions, and executive reporting lines, with the system providing real-time reporting to executives and senior leadership.
Governance was formalized through a co-sourced operating model with RSM that standardized issue remediation workflows and stakeholder engagement processes. That governance and operational change led to faster issue closure rates, higher stakeholder adoption, and improved engagement with senior leadership, while centralizing audit and risk oversight within AuditBoard RiskOversight.
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Manufacturing | 4000 | $2.4B | United States | Kyriba | Kyriba Treasury | Treasury Management | 2020 |
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IT Decision Makers and Key Stakeholders at RSM
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Buyer Intent: Companies Evaluating RSM Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating RSM software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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RSM System Integrator / VAR Profile
RSM is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 64000 employees and annual revenues of $10.0B.
RSM implements and supports enterprise applications across markets such as ERP Financial Management and TRM.
APPS RUN THE WORLD tracks 4 verified RSM software implementations across industries and regions, including: Hobart Food Equipment where RSM implemented Microsoft Dynamics 365 for Finance and Operations, Metro Waste Authority where RSM implemented PairSoft PaperSave AP Automation, and Ruiz Food Products where RSM implemented AuditBoard RiskOversight.
RSM has a strategic VAR/SI partnership with Microsoft, Pairsoft, AuditBoard and Kyriba, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing RSM partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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