Alton, GU34 2QG,
United Kingdom
SAM7
SAM7, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. SAM7 collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| SAM7 | Microsoft | Microsoft Dynamics CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Greene King | Retail | 39000 | $3.3B | United Kingdom | Microsoft | Microsoft Dynamics CRM | CRM | 2010 |
In 2010, Greene King implemented Microsoft Dynamics CRM to consolidate a variety of property management systems into a single platform. The project engaged SAM7 to configure Microsoft Dynamics CRM and web portals, producing a tailored CRM implementation to address the companys unique property workflows and reporting needs.
The deployment combined Microsoft Dynamics CRM core records, web portal front ends, and workflow automation to standardise processes for reactive repairs, quoted work, statutory compliance, routine maintenance and capital expenditure projects. The solution provided a secure repository for statutory certification and case records, reduced ad hoc communication through centralized case management, and supported improved first time fix rates by formalizing handoffs and field service workflows.
Operational coverage focused on property management and facilities functions, ensuring all stakeholders had a consistent view of property activities across reactive and planned work streams. Governance was reinforced through the CRM driven process controls and standardized workflows, which embedded auditability for compliance paperwork and created a single authoritative record for maintenance and Capex projects.
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Buyer Intent: Companies Evaluating SAM7 Services
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