Westmont, 60559, IL,
United States
Sofbang LLC
Sofbang LLC, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sofbang LLC collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Emerson (inc. Aspen) | Professional Services | 71000 | $18.0B | United States | Oracle | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | 2017 |
In 2017, Emerson Electric implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform and commissioned development of a dedicated Field Service Mobile App. Emerson configured the Oracle Field Service Cloud (ex TOA ETAdirect) deployment to support technician mobility and real time orchestration, aligning the application to Field Service Management functional workflows for scheduling and dispatch, work order lifecycle, and mobile job execution.
The implementation delivered a mobile workforce application integrated with Oracle Service Cloud to enable case to work order flow and synchronized customer context. Functional capabilities emphasized in the build included automated scheduling and dispatch engine integration, technician mobile job lists with offline synchronization, appointment and ETA coordination, and work order status updates back into Oracle Service Cloud.
Sofbang LLC served as the system integrator for development and delivery, working with Emerson service operations and IT to define integration points, API based data exchange, and deployment governance. Governance covered release sequencing, change control for service orchestration rules, and operational handover to field service management teams, with phased implementation and support processes to stabilize the cloud to mobile architecture.
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Buyer Intent: Companies Evaluating Sofbang LLC Services
- Divide By Zero Technologies, a India based Manufacturing organization with 30 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Divide By Zero Technologies | Manufacturing | 30 | $3M | India | 2025-02-19 |