Longwood, 32779, FL,
United States
Starboard Consulting
Starboard Consulting, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Starboard Consulting collaboration with software players such as IBM empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Starboard Consulting | IBM | IBM Maximo | Enterprise Asset Management | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Fort Wayne City Utilities | Utilities | 360 | $150M | United States | IBM | IBM Maximo | Enterprise Asset Management | 2018 |
In 2018, Fort Wayne City Utilities implemented IBM Maximo as its Enterprise Asset Management solution, engaging Starboard Consulting to lead requirements and business analysis across the program. The initiative gathered complex business, functional, and technical requirements from various departments and produced process maps and use cases for the CIS, Hansen system upgrade, and the new IBM Maximo project to ensure alignment with government regulations.
Configuration and implementation work for IBM Maximo emphasized Enterprise Asset Management functional areas, with analysis and design artifacts oriented toward asset registry, work order management, preventive maintenance workflows, and inventory control. Business analysts projected opportunities to enhance and automate processes, and documented areas of work with use cases and process maps that stakeholders agreed could reduce at least 40% of current manual effort and time.
The program treated IBM Maximo as a core operational hub, coordinating requirements and workflows alongside the CIS and the Hansen upgrade, and producing cross-system use cases to support data flows and regulatory compliance. The team also QA tested scenarios and produced work instructions for the Kronos application, and performed root cause analysis to isolate issues and support developer troubleshooting during integration and configuration cycles.
Governance and rollout were formalized with defined project scope, goals, and deliverables reviewed with senior management and stakeholders, facilitated meetings, and multiple business analysis techniques to refine requirements. Fort Wayne City Utilities used these governance artifacts to drive implementation decisions, assist testing and developer remediation, and codify operational processes for ongoing EAM operations under IBM Maximo.
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