New York, 10007, NY,
United States
Starpoint Solutions
Starpoint Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Starpoint Solutions collaboration with software players such as Salesforce, Informatica and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Starpoint Solutions | Salesforce | Salesforce Marketing Cloud | Marketing Automation | CRM |
| Starpoint Solutions | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Starpoint Solutions | Salesforce | Salesforce Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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State Street Global Advisors | Banking and Financial Services | 2500 | $600M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2015 |
In 2015, State Street Global Advisors implemented Salesforce Sales Cloud as part of a combined Sales and Service cloud deployment for the Institutional line of business, categorized under Sales Automation,CRM,Sales Engagement. Starpoint Solutions acted as the implementation partner, with a Starpoint project manager assigned from April 2015 through September 2015 to lead delivery and governance activities. The engagement covered configuration of Sales cloud and Service cloud capabilities alongside a Client Master program.
Workstreams included deployment of Salesforce Sales Cloud and Service Cloud functionality, integration of an Informatica MDM Client Master, and the decommissioning of ONYX CRM. The implementation emphasized technical grooming and design sessions with the development team, structured QA management across North America, EMEA, and APAC, and facilitation of user acceptance testing with business stakeholders. Testing and QA activities used SOAP UI for API verification and HP ALM for test management and traceability. Release governance was driven by Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
Operational coverage targeted SSGA's Institutional line of business and global regional QA teams, impacting sales, service, and client data management functions. The project manager role included active risk management and issue resolution to protect release scope, schedule, and quality. Integration work explicitly connected Salesforce Sales Cloud with Informatica MDM Client Master to centralize client master records.
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State Street Global Advisors | Banking and Financial Services | 2500 | $600M | United States | Salesforce | Salesforce Service Cloud | Customer Support | 2015 |
In 2015, State Street Global Advisors engaged Starpoint Solutions to implement Salesforce Service Cloud as part of a combined Salesforce CRM and Client Master initiative for its institutional line of business. The engagement ran from April 2015 to September 2015 and included decommissioning of ONYX CRM while deploying both Sales Cloud and Salesforce Service Cloud across the program.
The implementation configured Sales Cloud and Salesforce Service Cloud to support standard customer lifecycle and Customer Support workflows, while Client Master functionality was delivered via Informatica MDM. Technical grooming and design sessions drove configuration decisions, and testing artefacts were managed using SOAP UI for API validation and HP ALM for test management and QA traceability.
Integrations were explicitly implemented between the Salesforce CRM platform and Informatica MDM to consolidate client master data, with SOAP UI used to validate interfaces. Operational coverage included coordinated QA and testing across NA, EMEA, and APAC regions, with Starpoint Solutions managing regional QA teams and deliverables.
Program governance incorporated structured Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews, alongside active risk and issue management to protect release scope, schedule, and quality. Project management responsibilities included facilitation of UAT with business stakeholders and coordination of development handoffs, establishing formal workflows for feature release and QA signoff for Salesforce Service Cloud implementations supporting Customer Support.
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State Street Global Advisors | Banking and Financial Services | 2500 | $600M | United States | Informatica | Informatica Master Data Management (MDM) | Master Data Management | 2015 |
In 2015, State Street Global Advisors implemented Informatica Master Data Management (MDM) to establish a centralized Client Master within its Master Data Management program. Starpoint Solutions served as the implementation partner and provided project management and delivery oversight for the engagement.
The implementation concentrated on Client Master configuration, record consolidation and match and merge logic, survivorship rules, and stewardship workflows consistent with Master Data Management capabilities. Informatica Master Data Management was configured to support authoritative record provisioning, data cleansing and validation, and integration testing was exercised using SOAP UI.
Integrations were executed with Salesforce Sales Cloud and Service Cloud to provision and synchronize client master records into CRM, and the program supported the de-commissioning of the ONYX CRM system. Operational coordination spanned North America, EMEA and APAC through managed QA teams, and business UAT was facilitated across those regions.
Governance and release processes included release readiness reviews, milestone reviews and business Go No Go reviews, with testing and defect tracking managed through HP ALM. The project manager conducted technical grooming and design sessions, managed risks and issues affecting scope schedule and quality, and oversaw QA deliverables across global teams.
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Buyer Intent: Companies Evaluating Starpoint Solutions Services
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