Dublin, D07 N977,
Ireland
Storm Technology
Storm Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Storm Technology collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Storm Technology | Microsoft | Microsoft Dynamics CRM | CRM | CRM |
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Topaz Energy Ltd | Oil, Gas and Chemicals | 2000 | $3.0B | Ireland | Microsoft | Microsoft Dynamics CRM | CRM | 2015 | In 2015, Topaz Energy Ltd implemented Microsoft Dynamics CRM with Storm Technology to establish a companywide CRM strategy. The deployment created a major cultural change and delivered a consolidated overview of customers and their touch points across Topaz, aligning commercial and service teams around a single customer record. Microsoft Dynamics CRM was configured to centralize contact and account management, map customer touchpoints, and support sales enablement and service workflows. The implementation consolidated customer data previously held across staff hardware and disparate sources, standardizing processes and making centralized information easier to follow for management and frontline teams. Storm Technology implemented integrations that linked Microsoft Dynamics CRM with two separate ERP systems, enabling visibility into transaction and product portfolio data within the CRM. Operational coverage extended companywide from sales to customer service and management dashboards, providing a central point to monitor customer activity and accelerate informed decision making. Governance changes included a companywide CRM strategy and process alignment to embed the new workflows into commercial and service operations, with Storm Technology retained as the implementation partner. Topaz reported explicit benefits including improved customer engagement, enhanced customer service through trend detection in feedback, improved productivity from streamlined processes and centralized information, and increased revenue via better visibility for up-sell and cross-sell opportunities. |
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Buyer Intent: Companies Evaluating Storm Technology Services
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