Waterlooville, PO7 7XY,
United Kingdom
Swan Retail
Swan Retail, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Swan Retail collaboration with software players such as Swan Retail, ClearCourse and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Swan Retail | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | ERP Services and Operations |
| Swan Retail | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | SCM |
| Swan Retail | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | SCM |
| Swan Retail | ClearCourse | ClearCourse EKMPay | Payment Processing | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2020 |
In 2020, Robinsons Of Bawtry United Kingdom implemented Swan Touchpoint TRIMS Backoffice, an Inventory Management application. The deployment connected the retailer's Shopify ecommerce site to an existing TRIMS installation so stock values and quantities synchronize between ecommerce and the physical store, reducing manual stock entry.
The Swan Touchpoint TRIMS Backoffice configuration focused on backoffice inventory control, automated stock level updates, and synchronization of SKU quantities across channels. The implementation used TRIMS to maintain a central stock ledger, while the integration layer handled real time quantity and value propagation to the Shopify storefront, enabling consistent omnichannel availability and simplified stock reconciliation workflows.
Integration work was delivered by Swan Retail and Touchretail, linking Shopify order and stock flows to TRIMS and extending operational coverage to both the online channel and in-store operations. Governance and process changes removed time consuming stock administration, and the integrated setup enabled immediate online sales during lockdown while improving omnichannel inventory accuracy for store and ecommerce teams.
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2020 |
In 2020, Robinsons Of Bawtry United Kingdom connected Swan Touchpoint TRIMS WMS to a new Shopify ecommerce site. The deployment used Swan Touchpoint TRIMS WMS as the Warehouse Management system, with integration and delivery led by Swan Retail and implementation support from Touchretail.
Configuration centered on TRIMS inventory and fulfilment connectors to synchronise stock levels and order information, reducing manual stock-entry. Functional workstreams included real-time stock synchronization, online order orchestration, and configuration of click-and-collect fulfilment flows to surface store inventory to the ecommerce channel.
Integrations linked the TRIMS instance to the Shopify ecommerce storefront via the TRIMS inventory and fulfilment connectors, aligning online orders with in-store stock records. Operational scope covered the retailer site and its ecommerce channel, impacting inventory management, fulfilment operations, and store order handling.
Governance and process changes focused on updating reservation and picking workflows, and implementing synchronization rules between Shopify orders and TRIMS inventory so staff could process click-and-collect during lockdown. The implementation explicitly reduced manual stock-entry and enabled click-and-collect capabilities during the 2020 lockdown period.
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Stoke City Football Club | Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2021 |
In 2021, Stoke City Football Club implemented Swan Touchpoint TRIMS POS across its stadium shops, an outlet and a central warehouse to unify in-store and online retail operations within the UK sports and stadium retail sector. The deployment used Swan Touchpoint TRIMS POS, classified as Point Of Sale, it was supplied by Touchretail and delivered by Swan Retail as the system integrator and VAR.
The implementation bundled POS terminals, back-office inventory management and mobile logistics TRIMSm as core functional modules. Swan Touchpoint TRIMS POS was configured for loyalty integration and unified transaction processing to support match day transaction throughput and continuous stock control across retail and warehouse operations.
Operational scope covered retail operations and warehouse logistics for match days and regular retail activity, with rollout workstreams focused on inventory configuration, loyalty workflow setup and mobile logistics provisioning. Governance adjustments emphasized centralized stock management processes and consolidated reporting across stadium shops, outlet and warehouse to enable consistent retail operations across channels.
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2021 |
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 |
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Retail | 12 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 |
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Retail | 12 | $2M | United Kingdom | ClearCourse | ClearCourse EKMPay | Payment Processing | 2021 |
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Leisure and Hospitality | 135 | $9M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2020 |
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Buyer Intent: Companies Evaluating Swan Retail Services
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