Frankfurt am Main, 60528,
Germany
T-Systems
T-Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. T-Systems collaboration with software players such as SAP, Oracle and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| T-Systems | Aras | Aras PLM Platform | Product Lifecycle Management | PLM and Engineering |
| T-Systems | SAP | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management |
| T-Systems | SAP | SAP Service Parts Management (SPM) | Order Management | SCM |
| T-Systems | Oracle | Oracle Sun Fire | Application Hosting and Computing Services | IaaS |
| T-Systems | SAP | SAP Application Management Services (AMS) | IT Service Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Philips | Manufacturing | 67247 | $18.0B | Netherlands | SAP | SAP Application Management Services (AMS) | IT Service Management | 2012 | In 2012, Philips engaged SAP Application Management Services (AMS) under an IT Service Management engagement to support its global SAP transaction and operations landscape. The contract positioned SAP Application Management Services as the operational layer for Philips' SAP environment, delivered with cloud hosting and application management by T-Systems, an SAP certified global provider. SAP Application Management Services coverage included typical AMS functional modules such as SAP Basis and application operations, and operational use of SAP Solution Manager alongside core SAP ERP components inferred from the scope of the services. Day to day capabilities described aligned with IT Service Management practices, including application monitoring, incident and problem management, patch and transport coordination, and configuration management tied to SAP operations. T-Systems provided the cloud hosting and run operations for the global SAP estate, operating as the service delivery partner and governance point for application management across Philips regions and sites. Governance and operational workflows were structured around the SAP certified provider model, with T-Systems responsible for ongoing AMS delivery, cloud hosting orchestration, and joint operational oversight with Philips IT. | |
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Shell | Oil, Gas and Chemicals | 96000 | $284.3B | United Kingdom | SAP | SAP Application Management Services (AMS) | IT Service Management | 2012 | In 2012, Shell implemented SAP Application Management Services (AMS) with T-Systems as the service provider. The SAP Application Management Services implementation was delivered as an IT Service Management engagement using T-Systems cloud hosting and application management environment to support Shell's global SAP landscape and transactional workloads. The AMS engagement encompassed operational management of core SAP ERP capabilities, with explicit operational coverage for financial modules such as FI and CO inferred from the described application management scope. SAP Basis administration and SAP Solution Manager operations were central capabilities, covering system administration, patch management, batch and job control, and monitoring. T-Systems operated the environment from its cloud and hosting estate, integrating application management with Shell's global transactional processing and enterprise SAP landscape. The operational coverage targeted enterprise business functions that depend on SAP transactional systems, including finance and back-office processing across Shell's worldwide operations. Governance was structured around a centralized AMS service management model, with T-Systems responsible for application operations, incident and problem management, and orchestration of SAP Basis and Solution Manager workflows, while interfacing with Shell IT and business process owners for operational handoffs and service continuity. | |
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Mercedes-Benz Group Germany | Automotive | 175000 | $168.9B | Germany | SAP | SAP Service Parts Management (SPM) | Order Management | 2013 | In 2013, Mercedes-Benz Group Germany adopted SAP Service Parts Management SPM@MB to modernize and standardize its global after sales parts supply chain. The deployment concentrated on enabling global availability checks from the Germersheim central logistics center and centralizing order fulfillment visibility across multiple service sites. SAP Service Parts Management SPM@MB was implemented to deliver core order orchestration and parts availability functionality aligned with the Order Management category, with configuration work inferred for reservation logic, availability checking and order lifecycle tracking based on SCM-SPP/SPM project descriptions. The implementation emphasized standard functional workflows for parts demand capture, allocation and distribution to support after sales and service parts operations. T-Systems was named as the IT services provider for the migration, supplying systems integration, migration planning and rollout support across sites. Operational scope explicitly targeted order management and after sales logistics across many locations, with Germersheim serving as the central logistics check point for global availability queries. Governance centers on process standardization and centralized availability checks to create uniform supply chain controls and consistent order management procedures across regions, with job postings and program descriptions indicating a multi site rollout and sustained SCM-SPP/SPM usage. The description focuses on configuration and operational coverage rather than quantified outcomes. | |
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Automotive | 175000 | $151.9B | Germany | Oracle | Oracle Sun Fire | Application Hosting and Computing Services | 2003 |
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Transportation | 600000 | $100.0B | Germany | SAP | SAP Application Management Services (AMS) | IT Service Management | 2012 |
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Buyer Intent: Companies Evaluating T-Systems Services
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