Frankfurt am Main, 60528,
Germany
T-Systems
T-Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. T-Systems collaboration with software players such as SAP, Oracle and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| T-Systems | Aras | Aras PLM Platform | Product Lifecycle Management | PLM and Engineering |
| T-Systems | SAP | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management |
| T-Systems | SAP | SAP Service Parts Management (SPM) | Order Management | SCM |
| T-Systems | Oracle | Oracle Sun Fire | Application Hosting and Computing Services | IaaS |
| T-Systems | SAP | SAP Application Management Services (AMS) | IT Service Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Mercedes-Benz Group Germany | Automotive | 175000 | $168.9B | Germany | SAP | SAP Service Parts Management (SPM) | Order Management | 2013 | In 2013, Mercedes-Benz Group Germany adopted SAP Service Parts Management SPM@MB to modernize and standardize its global after sales parts supply chain. The deployment concentrated on enabling global availability checks from the Germersheim central logistics center and centralizing order fulfillment visibility across multiple service sites. SAP Service Parts Management SPM@MB was implemented to deliver core order orchestration and parts availability functionality aligned with the Order Management category, with configuration work inferred for reservation logic, availability checking and order lifecycle tracking based on SCM-SPP/SPM project descriptions. The implementation emphasized standard functional workflows for parts demand capture, allocation and distribution to support after sales and service parts operations. T-Systems was named as the IT services provider for the migration, supplying systems integration, migration planning and rollout support across sites. Operational scope explicitly targeted order management and after sales logistics across many locations, with Germersheim serving as the central logistics check point for global availability queries. Governance centers on process standardization and centralized availability checks to create uniform supply chain controls and consistent order management procedures across regions, with job postings and program descriptions indicating a multi site rollout and sustained SCM-SPP/SPM usage. The description focuses on configuration and operational coverage rather than quantified outcomes. | |
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Philips | Manufacturing | 67247 | $18.0B | Netherlands | SAP | SAP Application Management Services (AMS) | IT Service Management | 2012 | In 2012, Philips engaged SAP Application Management Services (AMS) under an IT Service Management engagement to support its global SAP transaction and operations landscape. The contract positioned SAP Application Management Services as the operational layer for Philips' SAP environment, delivered with cloud hosting and application management by T-Systems, an SAP certified global provider. SAP Application Management Services coverage included typical AMS functional modules such as SAP Basis and application operations, and operational use of SAP Solution Manager alongside core SAP ERP components inferred from the scope of the services. Day to day capabilities described aligned with IT Service Management practices, including application monitoring, incident and problem management, patch and transport coordination, and configuration management tied to SAP operations. T-Systems provided the cloud hosting and run operations for the global SAP estate, operating as the service delivery partner and governance point for application management across Philips regions and sites. Governance and operational workflows were structured around the SAP certified provider model, with T-Systems responsible for ongoing AMS delivery, cloud hosting orchestration, and joint operational oversight with Philips IT. | |
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Deutsche Post | Transportation | 600000 | $100.0B | Germany | SAP | SAP Application Management Services (AMS) | IT Service Management | 2012 | In 2012 Deutsche Post implemented SAP Application Management Services (AMS) under the IT Service Management category, engaging T-Systems to operate SAP services via its cloud data centers. T-Systems was named as the provider delivering hosting and application management services to support Deutsche Post DHL large scale logistics and supply chain SAP operations. The SAP Application Management Services implementation encompassed application management, SAP Basis administration, and Solution Manager based monitoring and lifecycle management. Module usage is consistent with the AMS scope and included SAP ERP and SAP SCM related modules, with AMS covering incident, problem, change and release management workflows typical of IT Service Management. Deployment architecture was based on T-Systems cloud data centers providing managed hosting combined with ongoing AMS functions, creating a hosted SAP landscape with centralized operational control. Operational coverage focused on logistics and supply chain business functions within Deutsche Post, with T-Systems providing the day to day application operations, SAP Basis support and Solution Manager instrumentation across the SAP landscape. Governance was structured around a provider operated model, where T-Systems delivered hosting and application management under contractual service arrangements, using SAP Basis and Solution Manager capabilities to administer system patches, transports and operational monitoring. The arrangement emphasized centralized administration and managed application operations to sustain large scale logistics and supply chain SAP workloads. | |
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Oil, Gas and Chemicals | 96000 | $284.3B | United Kingdom | SAP | SAP Application Management Services (AMS) | IT Service Management | 2012 |
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Automotive | 175000 | $151.9B | Germany | Oracle | Oracle Sun Fire | Application Hosting and Computing Services | 2003 |
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Buyer Intent: Companies Evaluating T-Systems Services
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