Parramatta, 2150, NSW,
Australia
Technology Distribution Specialists Australia
Technology Distribution Specialists Australia, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Technology Distribution Specialists Australia collaboration with software players such as Freshworks empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Technology Distribution Specialists Australia | Freshworks | Freshworks Device42 | Network Virtualisation | IaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Land Information New Zealand | Government | 300 | $30M | New Zealand | Freshworks | Freshworks Device42 | Network Virtualisation | 2023 |
In 2023, Land Information New Zealand implemented Freshworks Device42 under the Network Virtualisation category to provide discovery and CMDB capabilities for IT operations and a multi year migration to AWS and Azure. The deployment was positioned to deliver comprehensive discovery, application dependency mapping, and a single source of truth CMDB to support cloud planning and migration sequencing.
The Freshworks Device42 implementation leveraged automated discovery engines and application dependency mapping modules, with the CMDB configured as the authoritative repository for configuration items. Configuration included inventory consolidation and IP address management to improve capacity visibility and service mapping. These modules were configured to support standard Network Virtualisation workflows such as topology visualization and dependency driven impact analysis.
LINZ integrated Freshworks Device42 with its ITSM platform to enable improved capacity, change and incident management, creating a direct link between discovered configuration items and ticketing workflows. Integration supported incident triage and change approvals by surfacing dependency maps and capacity data within ITSM processes. Operational scope focused on IT operations and cloud migration teams coordinating AWS and Azure onboarding.
Technology Distribution Specialists Australia performed the implementation engagement, configuring CMDB governance, role based access controls and phased rollout procedures. The implementation was explicitly tied to a multi year cloud migration program and achieved up to 90% potential savings in discovery costs through automated discovery and consolidated inventory. The single source of truth CMDB was positioned as the central reference for capacity planning, change control and incident response.
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