Plain City, 43064, OH,
United States
TechSite
TechSite, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TechSite collaboration with software players such as Vertiv empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| TechSite | Vertiv | Vertiv Liebert SiteScan | Remote Monitoring and Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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Safelite Group | Automotive | 13000 | $2.3B | United States | Vertiv | Vertiv Liebert SiteScan | Remote Monitoring and Management | 2007 |
In 2007, Safelite Group implemented Vertiv Liebert SiteScan to centrally monitor critical infrastructure. The Vertiv Liebert SiteScan deployment addressed Remote Monitoring and Management for its headquarters data center, the company customer contact center, and a regional service hub in Columbus.
The implementation used Vertiv Liebert SiteScan Web to consolidate monitoring of UPS equipment, cooling systems, and alarm systems, establishing automated telemetry collection and alerting across those device classes. Configuration work concentrated on centralized dashboarding and alarm escalation workflows to provide unified operational visibility and a singular monitoring plane for power and environmental events.
The SiteScan rollout accompanied a broader Liebert power and cooling equipment deployment and was designed with Technology Site Planners, with systems integrator TechSite executing configuration and site commissioning. Operational coverage explicitly included data center operations, contact center operations, and regional service hub coordination, aligning monitoring responsibilities across facilities and IT teams.
Governance emphasized centralized monitoring ownership and standardized alarm handling processes to reduce operational fragmentation across sites. The implementation delivered higher availability and no dropped loads after going live in 2007.
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Buyer Intent: Companies Evaluating TechSite Services
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