Birkirkara, CBD 3040,
Malta
Think Malta
Think Malta, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Think Malta collaboration with software players such as Loyale empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Think Malta | Loyale | Loyale Loyalty Wallet | Customer Loyalty | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Costa Coffee United Kingdom | Leisure and Hospitality | 30000 | $1.5B | United Kingdom | Loyale | Loyale Loyalty Wallet | Customer Loyalty | 2019 | In 2019, Costa Coffee United Kingdom implemented Loyale Loyalty Wallet for Costa Club Malta, deploying a Customer Loyalty mobile program focused on in-store retail transactions. The Loyale Loyalty Wallet functioned as the centralized mobile loyalty wallet and member-facing application for Costa Club Malta. The implementation concentrated on point issuance, tiered rewards management and in-app coupon distribution to support CRM and retail use cases, with configured workflows for issuance and redemption and tier progression automation within the mobile wallet. Functional capabilities implemented included a points ledger, reward tier logic, coupon issuance and redemption, and member profile management to enable targeted loyalty interactions and in-store checkout integration. The mobile loyalty solution for Malta was delivered by Think Design Limited with SI/VAR Think Malta providing implementation services and local rollout coordination, covering Costa Club Malta users and in-store outlets in Malta. Think Design Limited reported close to 10k users and over 1.6M points issued in the first year, reflecting live production adoption of Loyale Loyalty Wallet. | |
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Loyale | Professional Services | 10 | $1M | Malta | Loyale | Loyale Loyalty Wallet | Customer Loyalty | 2019 | In 2019, Loyale deployed Loyale Loyalty Wallet, a Customer Loyalty application, to power Lava Rewards, a multi vendor loyalty app in Malta. The implementation targeted dozens of restaurants and retailers and supported tens of thousands of users and millions of loyalty points awarded across participating merchants. The Loyale Loyalty Wallet implementation centered on the platform's multi outlet rewards and redemption module, configured for vendor level catalogs, point accrual rules, and custom redemption flows. Think Design Limited acted as the implementation and creative partner and used Loyale's API to build the custom rewards and redemption workflows documented on vendor and partner pages, enabling wallet management and voucher issuance capabilities. Architecturally the solution is API driven on the Loyale platform, exposing endpoints for merchant integration, real time points ledger services, and partner facing configuration interfaces. Operational coverage included marketing and customer engagement functions for participating merchants, and the deployment enabled outlet level redemption and merchant controlled reward catalogs. Governance and rollout were partner led, with Think Design Limited responsible for implementation, creative flows, and merchant onboarding documentation. The deployment recorded tens of thousands of users and millions of points awarded, confirming significant consumer adoption within the Malta merchant network. |
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Buyer Intent: Companies Evaluating Think Malta Services
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