UpCurve Cloud
10801 National Blvd UNIT 410,
Los Angeles, 90064, CA,
United States
Los Angeles, 90064, CA,
United States
1 888-898-4787
Professional Services
UpCurve Cloud
List of Software Implementations where UpCurve Cloud is Reseller or System Integrator
UpCurve Cloud, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. UpCurve Cloud collaboration with software players such as Vonage empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
UpCurve Cloud is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| UpCurve Cloud | Vonage | Vonage Omnichannel Contact Center | Call Center | CRM |
List of Software Implementations where UpCurve Cloud is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
MedXM, a Quest Diagnostics Company | Healthcare | 5000 | $100M | United States | Vonage | Vonage Omnichannel Contact Center | Call Center | 2016 |
In 2016, MedXM, a Quest Diagnostics Company implemented Vonage Omnichannel Contact Center as its Call Center solution to centralize member communications and contact center operations. The implementation targeted an enterprise grade, cloud hosted contact center stack that MedXM selected for collaboration enhancing cloud solutions and contextual communications to support real time member engagement.
The Vonage Omnichannel Contact Center deployment included core Call Center capabilities such as omnichannel routing, interactive voice response, real time agent desktop functionality, and reporting and analytics to support contact center workflows. Configuration emphasized unified agent workflows and productivity boosting integrations to surface contextual member information during interactions and to streamline agent collaboration.
UpCurve Cloud served as the implementation partner and integrated the Vonage Omnichannel Contact Center with MedXM’s collaboration capabilities and productivity tooling to enable contextual communications across channels. Operational scope focused on contact center and member services functions, aligning agent desktops, supervisor monitoring, and reporting for coordinated care outreach and inbound member support.
Governance and rollout were executed in partnership with UpCurve Cloud, with configuration governance centered on contact center policies, interaction routing rules, and role based access to analytics and supervisory controls. Outcomes called out by MedXM included improved collaboration enabling cloud solutions, productivity boosting integrations, and contextual communications that redefine how they communicate with members in real time.
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IT Decision Makers and Key Stakeholders at UpCurve Cloud
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Buyer Intent: Companies Evaluating UpCurve Cloud Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating UpCurve Cloud software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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UpCurve Cloud System Integrator / VAR Profile
UpCurve Cloud is a system integrator and technology consulting firm headquartered in Los Angeles, United States, with approximately 50 employees and annual revenues of $5M.
UpCurve Cloud implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified UpCurve Cloud software implementations across industries and regions, including: MedXM, and a Quest Diagnostics Company where UpCurve Cloud implemented Vonage Omnichannel Contact Center.
UpCurve Cloud has a strategic VAR/SI partnership with Vonage, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing UpCurve Cloud partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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