Alpine, 91901-3057, CA,
United States
West Coast Consulting Group
West Coast Consulting Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. West Coast Consulting Group collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Outset Medical, Inc. | Life Sciences | 444 | $102M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2019 | In 2019, Outset Medical, Inc. implemented Salesforce Sales Cloud to centralize customer information and standardize the commercial lifecycle, using the Sales Automation,CRM,Sales Engagement category to drive pipeline visibility and order management. The project targeted fast-growing product sales around the Tablo dialysis console and addressed executive requirements to shorten sales cycles and coordinate revenue run rate, order fulfillment, contracts, and finance functions across the company. Salesforce Sales Cloud was configured for staged opportunity management, order tracking, and account hierarchy handling, including creation of MSSA and location accounts to reflect hospital system sites. Functional capabilities implemented included opportunity to order linkage with shipment location fields, contract alignment with sales stages, report and dashboard instrumentation for executive visibility, and finance approval workflows for credit and payment terms. The deployment included a real-time integration to the company ERP system QAD, enabling synchronized data flows between Sales Cloud and QAD so finance, order management, and supply chain teams shared a single source of truth. Operational coverage spanned sales, contracts management, supply chain, and finance teams, with opportunity records tied to shipment destinations within hospital systems to coordinate fulfillment and reduce handoffs. West Coast Consulting led the engagement and executed a staged go-live plan to minimize disruption and accommodate existing users, while implementing governance controls and approval processes to support credit and payment term decisions. The initiative achieved rapid user adoption, produced executive reports and dashboards for visibility, and explicitly reduced deal closing times by 80 percent according to project results. |
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Buyer Intent: Companies Evaluating West Coast Consulting Group Services
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