Top CRM Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the CRM software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our CRM software market size and forecast assumptions and perhaps the rise and fall of certain CRM vendors.
- Top 10 CRM software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present CRM software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present CRM software market by customer size (revenue, employees, asset)
- 2010-to-present CRM software market by industry (21 verticals)
- 2010-to-present CRM software market by geography (city, state, country, region)
- 2010-to-present CRM software market by channel (direct vs indirect)
- 2010-to-present CRM software market by product market share
Some of the CRM apps that we have been tracking include: Automattic Jetpack CRM, Salesforce Sales Cloud, Hubspot CRM, Oracle NetSuite CRM, Bitrix24 CRM, Keap CRM, Pipedrive CRM, Freshsales (formerly Freshworks CRM), Zoho CRM Plus, Microsoft Dynamics CRM, SAP CRM, Orion Redtail CRM, Veeva CRM, Backstop CRM, Odoo CRM, Oracle Siebel, DriveCentric CRM, Impel Platform, Zoho CRM, CiviCRM and many others.
| Logo | Vendor | Product | Category | Market | Records |
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Groupe Positive | User.com CRM | CRM | CRM | 101 |
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SuperOffice | Superoffice CRM | CRM | CRM | 99 |
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SugarCRM | SugarCRM | CRM, Customer Experience | CRM | 94 |
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Joomag | Joomag Awesome CRM | CRM | CRM | 88 |
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GreenRope | GreenRope CRM | Marketing Automation, CRM | CRM | 83 |
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IRIS CRM | IRIS CRM | CRM | CRM | 81 |
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Vtiger | Vtiger CRM | CRM | CRM | 80 |
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Insightly | Insightly CRM | CRM | CRM | 78 |
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TravelNet Solutions | TravelNet Track Hospitality CRM | CRM | CRM | 76 |
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SAP | SAP C/4 HANA | CRM | CRM | 76 |
Buyer Intent: Companies Evaluating CRM Apps
- Providus, a United Arab Emirates based Professional Services organization with 100 Employees
- Armanino, a United States based Professional Services company with 1000 Employees
- Bajaj Allianz Life Insurance, a India based Insurance organization with 11000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Providus | Professional Services | 100 | $5M | United Arab Emirates | 2026-06-02 | |
| Armanino | Professional Services | 1000 | $230M | United States | 2026-05-21 | |
| PT Primacom Interbuana | Communications | 220 | $20M | Indonesia | 2026-05-05 | |
| Insurance | 11000 | $3.0B | India | 2026-04-22 | ||
| Manufacturing | 10 | $1M | United Kingdom | 2026-03-20 | ||
| Banking and Financial Services | 130 | $13M | United States | 2026-03-01 | ||
| Professional Services | 560 | $54M | United Kingdom | 2026-01-26 | ||
| Professional Services | 500 | $205M | United States | 2025-12-15 | ||
| Professional Services | 10 | $1M | United States | 2025-11-12 | ||
| Distribution | 10 | $1M | United States | 2025-09-05 |