Aberdeen, AB16 5GB,
United Kingdom
Aberdeenshire Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aberdeenshire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15934 Aberdeenshire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aberdeenshire Council has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Vivup for Benefits Administration in 2019, VKY Automation for Intelligent Process Automation in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aberdeenshire Council is running and its propensity to invest more and deepen its relationship with Oracle , Vivup , VKY Intelligent Automation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aberdeenshire Council revenues, which have grown to $944.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aberdeenshire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019 Aberdeenshire Council implemented Vivup as its Benefits Administration platform to centralize employee benefits, wellbeing support, and salary sacrifice schemes. Vivup is delivered as a web-based employee benefits platform accessible through a council-specific portal, providing authenticated employee sign-in for program access.
The Vivup implementation includes functional capabilities for salary sacrifice schemes, a benefits catalog with exclusive discounts on high-street and online retailers, local offers, and help and support resources for employees. The configuration emphasizes employee self-service enrollment and ongoing access to wellbeing resources, aligning with standard Benefits Administration workflows such as eligibility management, communications, and catalog provisioning.
Operationally the Vivup platform is provisioned for Aberdeenshire Council employees and is positioned to support HR and payroll-related processes and employee engagement workflows. Governance and operational ownership sit with council HR teams for eligibility, communications, and user access administration, while the Vivup portal provides the user authentication and catalog management interfaces.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VKY Intelligent Automation | Legacy | VKY Automation | Intelligent Process Automation | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Aberdeenshire Council deployed VKY Automation to introduce vendor-agnostic Intelligent Process Automation across citizen services. The VKY Automation deployment targeted capacity creation, improved citizen experience and support for the council’s 'digital by choice' strategy, and VKY cited measurable ROI and staff time freed for higher-value tasks in vendor materials and press coverage. The implementation focused on automating common citizen-facing workflows and operational bottlenecks while maintaining interoperability with the council’s existing IT estate. This deployment illustrates the use of Intelligent Process Automation to address public sector service delivery priorities.
Implementation modules included conversational chatbots, email triage capabilities and process bots inferred from VKY’s public-sector use-case descriptions, supported by an orchestration layer and runtime bot management to coordinate work across channels. VKY Automation was configured in a vendor-agnostic way to support both attended and unattended automation patterns and used automation studio configuration workflows consistent with Intelligent Process Automation practices. Operational scope covered citizen services functions and internal staff workflows that handle enquiries, with governance and rollout aligned to the council’s digital by choice objectives and to free staff for higher-value tasks. The customer win and implementation approach were documented in VKY materials and press coverage in 2023.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Tag Management | CRM |
|
2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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