Absa Group
7th Floor, Absa Towers West 15 Troye Street,
Johannesburg, 2001,
South Africa
Johannesburg, 2001,
South Africa
27 11 350 4000
Banking and Financial Services
Absa Group Technographics
Absa Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Absa Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60000 Absa Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Absa Group has purchased the following applications: SAP S/4 HANA for ERP Financial in 2025, Temenos T24 for Core Banking in 2017, Amazon SageMaker for ML and Data Science Platforms in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Absa Group is running and its propensity to invest more and deepen its relationship with SAP , Temenos , Sapiens International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Absa Group revenues, which have grown to $98.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Absa Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Absa Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2025 | 2025 |
In 2025 Absa Group implemented SAP S/4 HANA as the core of a pan-African ERP Financial program to create a cloud-ready finance and procurement platform across its banking operations. The initiative is the culmination of a multi-decade ERP journey that began in 2011 under Project Owari, with staged country rollouts and platform choices adjusted after early pilots in Zambia, Mauritius, Seychelles, Ghana, Tanzania, Botswana, Uganda, and Kenya highlighted functional limitations and the need for a more scalable, cloud-capable architecture.
The SAP S/4 HANA deployment followed clean core principles, emphasizing limited customisation and standardised finance processes. Functional modules were introduced in phased waves, commencing with cost accounting, then the primary ledger and group reporting, with procurement functionality externalised through Coupa and prior use of SAP Supplier Relationship Management in select markets. The program preserved granularity for core banking finance requirements and established a data model designed for regulatory reporting and external disclosures.
Operational design combined centralized standards with localized execution, using a hybrid approach in early country projects that linked the South Africa SAP ECC6 footprint and SAP Supplier Relationship Management capabilities to local ledgers and master data structures. Integrations explicitly included Coupa for procurement controls and the SAP application stack for ledger and reporting consolidation, supporting finance, procurement, and group reporting functions across multiple African legal entities.
Governance was enforced through strong program controls, phased rollouts to limit scope creep, and a boots-on-the-ground support model augmented by remote teams during the pandemic. Leadership sponsorship in each country and a deliberate decision to split complex go-lives into smaller, sequenced deployments were central governance practices that enabled alignment and operational continuity.
As a result of the SAP S/4 HANA program Absa Group improved its data models and reporting responsiveness, strengthened spend controls through Coupa, and positioned its finance platform to adopt advanced capabilities such as SAP Financial Products Subledger and business AI in future. The implementation established a standardized ERP Financial backbone that supports regulatory responsiveness and future innovation across Absa Group’s finance and procurement functions.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017 Absa Group implemented Temenos T24 as its Core Banking platform, establishing Temenos T24 as the central processing backbone for account lifecycle and transaction management. The deployment focused on consolidating core functions to support retail and corporate product servicing and to provide a single ledger and posting engine across business lines.
Configuration work addressed standard Core Banking modules including retail banking, corporate lending, deposit accounts, payments processing, general ledger and teller operations, leveraging parameterized product definition, pricing engines and real time posting where supported by the application. Temenos T24 was configured for configurable product catalogs and workflow-driven transaction processing to enable consistent product governance and operational standardization.
Operational coverage centered on Absa Group operations in South Africa, covering branch networks, contact centers and corporate banking desks, with channel orchestration to support ATMs, card and payment switch flows and online banking transaction routing. Interfaces were designed to support end-to-end transaction lifecycles and to align front-office channels with the core account and posting services.
Project governance combined formal project and change management, staged cutover planning, data migration sequencing, and user training to align business processes and operational ownership with the new Core Banking platform. Post-deployment controls emphasized centralized change control and configuration management within Temenos T24 to sustain product lifecycle changes and operational consistency.
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Insurance ERP | ERP Services and Operations |
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2025 | 2025 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SageMaker | ML and Data Science Platforms | AI Development | n/a | 2021 | 2021 |
In 2021, Absa Group implemented Amazon SageMaker as its ML and Data Science Platform. The Amazon SageMaker deployment was provisioned in the AWS cloud to provide managed model development, training, and hosted inference for Absa Group's data science teams.
Implementation centered on Amazon SageMaker capabilities including managed notebooks for experimentation, training jobs with automatic hyperparameter tuning, a model registry for versioning, pipeline orchestration for model CI CD, and hosted endpoints for real time inference. These modules were configured to support repeatable model development workflows and production model management.
The deployment integrated model outputs into Salesforce Sales Cloud on Absa Group's website to surface predictions and scores into sales workflows, enabling model outputs to be consumed where customer engagement occurs. Integration work focused on delivering inference payloads into Salesforce Sales Cloud and instrumenting model outputs for downstream operational use.
Governance incorporated model versioning in the registry, automated pipelines to promote validated models, and cloud native access controls to enforce separation of duties and auditability. Operationalization emphasized MLOps practices for reproducibility, monitoring, and staged rollout of hosted inference endpoints.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2018 |
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Computer Vision | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2025 | 2025 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Engagement | CRM |
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2020 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trade Order Management System (TOMS) | Investment Management |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2017 | 2018 |
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AML, Fraud and Compliance | TRM |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2021 | 2021 |
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Extract, Transform, and Load (ETL) | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Absa Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Absa Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Absa Group Technographics
Absa Group is a Banking and Financial Services organization based in South Africa,
with around 60000 employees and annual revenues of $98.92 billion.
Absa Group operates a diverse technology stack with applications such as
SAP S/4 HANA, Temenos T24 and Amazon SageMaker,
covering areas like ERP Financial, Core Banking and ML and Data Science Platforms.
Absa Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Temenos and Amazon Web Services (AWS).
Absa Group recently adopted applications including
SAP S/4 HANA in 2025, Verint Digital Feedback (formerly known as OpinionLab) in 2023 and Lumen Cloud (ex CenturyLink) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Absa Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Absa Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Absa Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.