Absa Group
7th Floor, Absa Towers West 15 Troye Street,
Johannesburg, 2001,
South Africa
Johannesburg, 2001,
South Africa
27 11 350 4000
Banking and Financial Services
Absa Group Technographics
Absa Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Absa Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60000 Absa Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Absa Group has purchased the following applications: SymphonyAI Sensa NetReveal for AML, Fraud and Compliance in 2017, Amazon EC2 for Application Hosting and Computing Services in 2017, New Relic APM for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Absa Group is running and its propensity to invest more and deepen its relationship with SymphonyAI , FICO , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Absa Group revenues, which have grown to $98.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Absa Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Absa Group Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SymphonyAI | Nice Actimize | SymphonyAI Sensa NetReveal | AML, Fraud and Compliance | TRM | n/a | 2017 | 2018 | In 2017, Absa Group implemented SymphonyAI Sensa NetReveal in the AML, Fraud and Compliance category, replacing Nice Actimize with a BAE NetReveal based deployment branded as SymphonyAI Sensa NetReveal. The deployment was positioned to centralize transaction surveillance and investigator workflow orchestration across Absa Group's AML and fraud detection functions. SymphonyAI Sensa NetReveal was configured to deliver core transaction monitoring, alert generation and case management capabilities, including entity resolution and scenario tuning to support detection of complex fraud and money laundering patterns. Configuration work emphasized rules and analytics layering, investigator workspace configuration, and watchlist screening to align detection logic with Absa Group risk patterns. Operational scope focused on Absa Group compliance and investigation teams, with the implementation shifting alert triage and case handling into the NetReveal case management environment. Governance activities included establishment of scenario governance and model stewardship processes, change control for detection rules, and role based access to investigative workflows to standardize compliance operations. The implementation integrated surveillance outputs into Absa Group investigator operations and compliance reporting processes, with ongoing tuning and configuration expected as part of operational handover. SymphonyAI Sensa NetReveal serves as the enterprise AML and fraud surveillance platform for Absa Group, linking detection, investigation and compliance functions within the AML, Fraud and Compliance category. | |
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AML, Fraud and Compliance | TRM |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Servers, Storage and Networking | IaaS |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2018 | 2018 | ||
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2021 | 2021 |
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Extract, Transform, and Load (ETL) | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2018 |
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Computer Vision | AI-Powered Application |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core Banking | ERP Services and Operations |
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2017 | 2018 |
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Insurance ERP | ERP Services and Operations |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Engagement | CRM |
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2020 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Warehouse | Analytics and BI |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2025 | 2025 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Trade Order Management System (TOMS) | Investment Management |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Absa Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Absa Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Absa Group Technographics
Absa Group is a Banking and Financial Services organization based in South Africa,
with around 60000 employees and annual revenues of $98.92 billion.
Absa Group operates a diverse technology stack with applications such as
SymphonyAI Sensa NetReveal, Amazon EC2 and New Relic APM,
covering areas like AML, Fraud and Compliance, Application Hosting and Computing Services and Application Performance Management.
Absa Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SymphonyAI, Amazon Web Services (AWS) and New Relic.
Absa Group recently adopted applications including
SAP S/4 HANA in 2025, Lumen Cloud (ex CenturyLink) in 2023 and Lumen CDN in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Absa Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Absa Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Absa Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.