Bengaluru, 560001,
India
Act Fibernet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Act Fibernet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5433 Act Fibernet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Act Fibernet has purchased the following applications: Oracle Communications Billing and Revenue Management for Subscription and Recurring Billing in 2013, Microsoft 365 for Collaboration in 2017, Oracle Siebel for CRM in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Act Fibernet is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Criteo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Act Fibernet revenues, which have grown to $277.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Act Fibernet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Communications Billing and Revenue Management | Subscription and Recurring Billing | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Act Fibernet implemented Oracle Communications Billing and Revenue Management in the Subscription and Recurring Billing category to consolidate billing and revenue workflows across its cable TV, broadband and interactive television offerings. Act Fibernet, operating as Atria Convergence Technologies (ACT), deployed the solution to support convergent subscriber billing, complex pricing and monetization across multiple customer types and payment methods.
The deployment included Oracle Communications Billing and Revenue Management alongside components of the Oracle Communications Service Fulfillment suite, specifically Oracle Communications Order and Service Management and Oracle Communications Service Activation. These modules were configured to automate high-volume order change processes, provide a single convergent platform for mass market services, and orchestrate activation flows across multiple technology domains to enable flow-through service provisioning.
Architecturally the implementation emphasized a convergent BSS and service fulfillment posture, enabling billing, revenue management, order management and service activation to operate on a unified platform. The program supported ACTs fibre co-axial network based cable and broadband services, aligning operational coverage to subscriber care, service delivery and commercial teams for coordinated launch and billing of more than 300 channels and broadband packages.
Governance and rollout were positioned as a strategic initiative to accelerate service innovation and customer experience, with the service activation component explicitly intended to reduce deployment costs and deliver greater business agility. Oracle Communications Billing and Revenue Management was used to monetize differentiated offerings and manage partner relationships, enabling ACT to manage and maximize revenue streams while streamlining order to activation workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel | CRM | CRM | n/a | 2010 | 2011 |
In 2010, Act Fibernet implemented Oracle Siebel as its CRM to standardize customer management across its communications operations. The deployment was organized to support sales, marketing, and customer service business functions, positioning Oracle Siebel CRM as the central system for customer records and activity tracking.
Configuration work concentrated on Oracle Siebel modules commonly used in CRM deployments, including contact and account management, sales force automation, service case management, and campaign management. The project emphasized customer master data configuration and workflow automation to support lead management, opportunity progression, and case resolution processes within the Siebel application.
Rollout followed a phased adoption model across customer operations and regional service centers, accompanied by governance measures for CRM data stewardship, role based access controls, and change control procedures. The implementation aligned system workflows with sales and support processes to centralize customer information and standardize operational practices across affected business teams.
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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