Jenison, 49428, MI,
United States
Advanced Interiors Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Advanced Interiors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Advanced Interiors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Advanced Interiors has purchased the following applications: ADP Workforce Now for Core HR in 2021, QFloors for Dealership Management in 2011, Ruby Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Advanced Interiors is running and its propensity to invest more and deepen its relationship with ADP , QFloors , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Advanced Interiors revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advanced Interiors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Advanced Interiors implemented ADP Workforce Now as a cloud-hosted HR platform. ADP Workforce Now serves as their Core HR platform and is surfaced on the Advanced Interiors website to provide employee self-service and HRIS access.
Configuration appears focused on core HR capabilities including employee records management, payroll administration, benefits enrollment, time and attendance and onboarding workflows, reflecting typical Core HR functional coverage. The ADP Workforce Now application name is referenced on the public site to route employees to the embedded portal for profile updates and time capture.
Operational ownership is aligned to HR and payroll functions within the United States, with configuration and role based access administered through the ADP Workforce Now console. Governance emphasizes centralized user provisioning and standardized HR workflows to support hiring, benefits changes and payroll cycles.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| QFloors | Legacy | QFloors | Dealership Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Advanced Interiors implemented QFloors, deploying the QFloors Dealership Management application to support parts purchase, planning and scheduling for its home interior business. The implementation used QFloors to plan material needs and generate purchase orders for laminate, sinks, carpet, padding and hardware. The system provided delivery schedules that customer service teams used to coordinate installations.
QFloors was configured to manage procurement workflows, inventory control, delivery scheduling and vendor delivery tracking, with quality assurance recording for inbound shipments. Functional capabilities implemented included material planning, order management, vendor tracking and inventory level maintenance using QFloors inventory controls. These capabilities supported coordination between purchasing, warehouse operations and customer service.
Operational scope covered Advanced Interiors procurement and operations teams, with the QFloors Dealership Management application centralizing material planning and delivery scheduling. Governance changes focused on establishing inventory thresholds, formal vendor delivery tracking and QA checkpoints to validate incoming materials. The implementation emphasized process standardization for ordering, delivery coordination and inventory maintenance.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Advanced Interiors implemented Ruby Live Chat on their website. The deployment embedded the Ruby Live Chat widget across customer facing pages to provide real time messaging and visitor engagement, configured with business hours and availability scheduling. Functional capabilities implemented include live agent handoff, chat transcript capture for follow up, and lead capture fields at session start, aligning with the Chatbots and Conversational AI category. The implementation uses Ruby Live Chat as the primary conversational layer for web inquiry handling.
Operationally the service is routed to customer service and sales staff who manage inbound website inquiries during staffed hours, with message capture when agents are offline. Governance and workflow adjustments focused on establishing chat response protocols, transcript review for customer follow up, and incorporating chat tasks into existing phone and email processes. Advanced Interiors uses Ruby Live Chat to centralize conversational touchpoints on the website and to standardize front line handling of online customer interactions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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