AI Buyer Insights:

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

Aj Bell Business Solutions
Location
4 Exchange Quay,
Salford, M5 3EE,
United Kingdom
Website
https://www.youinvest.co.uk/
Phone
44 16 1876-8706
Artw industry
Banking and Financial Services
Employee
Revenue

Aj Bell Business Solutions Technographics

Aj Bell Business Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Aj Bell Business Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 656 Aj Bell Business Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Aj Bell Business Solutions has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Momentive Usabilla for Customer Experience in 2019, Amazon EC2 for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Aj Bell Business Solutions is running and its propensity to invest more and deepen its relationship with Olark , Momentive (formerly SurveyMonkey) , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Aj Bell Business Solutions revenues, which have grown to $32.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aj Bell Business Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Aj Bell Business Solutions Tech Stack and Enterprise Applications

Aj Bell Business Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Aj Bell Business Solutions implemented Olark Live Chat within the Chatbots and Conversational AI category on its customer-facing YouInvest website. The deployment inserted a persistent Olark Live Chat web widget to enable real-time customer interaction and inquiry capture across the online account and support pages. Olark Live Chat was configured to support agent-facing chat consoles, scripted greetings, canned responses, and session transcript capture to maintain conversational context and handoff continuity. Configuration emphasized synchronous messaging workflows and message threading, aligning agent interfaces with common customer service triage and escalation patterns typical of Chatbots and Conversational AI deployments. Operational coverage focused on the customer service and digital engagement functions, with front-line support teams operating the chat console to handle account queries and prospect interactions. Governance centered on chat handling procedures, transcript retention practices, and operational use policies to standardize response protocols and preserve service continuity within the Chatbots and Conversational AI implementation.
Aj Bell Business Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Momentive (formerly SurveyMonkey) Legacy Momentive Usabilla Customer Experience CRM n/a 2019 2019
In 2019, Aj Bell Business Solutions deployed Momentive Usabilla on its public YouInvest website. Aj Bell Business Solutions implemented the Momentive Usabilla application under the Customer Experience category to capture user feedback and micro surveys across its digital retail investing interface. Deployment uses embedded site feedback widgets and survey instrumentation provided by Momentive Usabilla, capturing qualitative signals directly on web pages. Operational responsibility focuses on online customer experience, UX, product management and customer support functions who consume feedback through the Momentive Usabilla console to inform iterative UX and product decisions.
Customer Support CRM 2022 2022
Marketing Analytics CRM 2021 2021
Aj Bell Business Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Aj Bell Business Solutions deployed Amazon EC2 under the Application Hosting and Computing Services category to host compute for its YouInvest website. The deployment uses Amazon EC2 instances as the primary compute tier for website front end and application services, providing virtualized server capacity for HTTP traffic and application runtimes. Amazon EC2 serves as the core compute platform, with instance lifecycle management, capacity provisioning, and operating system level control retained by Aj Bell Business Solutions. Operational ownership sits with internal cloud and DevOps teams who manage instance provisioning, patching, and configuration management consistent with standard cloud hosting practices. The implementation aligns with Application Hosting and Computing Services patterns such as elastic capacity, instance orchestration, and network security controls, and is scoped to the YouInvest public website. Amazon EC2 is used to provide virtual server capacity and operational control for web application workloads.
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022
Aj Bell Business Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Aj Bell Business Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Aj Bell Business Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aj Bell Business Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aj Bell Business Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Aj Bell Business Solutions Technographics
Aj Bell Business Solutions is a Banking and Financial Services organization based in United Kingdom, with around 656 employees and annual revenues of $32.2 million.
Aj Bell Business Solutions operates a diverse technology stack with applications such as Olark Live Chat, Momentive Usabilla and Amazon EC2, covering areas like Chatbots and Conversational AI, Customer Experience and Application Hosting and Computing Services.
Aj Bell Business Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Olark, Momentive (formerly SurveyMonkey) and Amazon Web Services (AWS).
Aj Bell Business Solutions recently adopted applications including Intercom in 2022, Amazon CloudFront in 2022 and AB Tasty Instant Analytics in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aj Bell Business Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Aj Bell Business Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aj Bell Business Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.