Altar'd State
550 Frank Gardner Ln,
Knoxville, 37932, TN,
United States
Knoxville, 37932, TN,
United States
1 800-284-7348
Retail
Altar'd State Technographics
Altar'd State Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altar'd State and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Altar'd State employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altar'd State has purchased the following applications: Sage Intacct for ERP Financial in 2015, Workday Absence Management for Absence and Leave Management in 2020, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altar'd State is running and its propensity to invest more and deepen its relationship with Sage , Google , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altar'd State revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altar'd State intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altar'd State Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Altar'd State implemented Sage Intacct as its core ERP Financial application. The deployment was driven by the company controller and included a formal data migration from QuickBooks to Sage Intacct, aligning accounting processes with scalable financial reporting and control requirements as the retailer expanded from 29 stores to more than 80 stores across 22 states.
Sage Intacct was configured to centralize core financial workflows including the general ledger, consolidated reporting and analytics, budgeting and long range planning, and cash and treasury management practices that supported bank relationship oversight. The controller established standardized key performance indicators and variance analysis routines inside Sage Intacct to convert complex financial data into executive summaries and narratives.
Operational integration included the migration of transactional history from QuickBooks and a coordinated implementation of ADP for payroll processing, enabling Sage Intacct to serve as the system of record for finance while payroll remained with ADP. The implementation covered finance and accounting teams, a finance staff of six, and supported payroll for 1,500 plus employees during a period of rapid retail expansion.
Governance changes accompanied the technical rollout, with a new annual budget process that required cross functional collaboration among senior leadership, tighter internal controls to reduce audit substantive testing, and centralized treasury and tax oversight. These process standardizations and reporting configurations reflect a deliberate use of Sage Intacct to support scalable finance operations, audit readiness, and executive decision making for Altar'd State.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Altar'd State implemented Workday Absence Management to formalize leave tracking and policy enforcement across its HR application footprint. The Workday Absence Management deployment addressed Absence and Leave Management for the retailer's approximately 2,700 employees, bringing absence tracking and leave administration into the companys Workday tenant.
Workday Absence Management was configured alongside the existing Workday HCM suite and integrated with Recruiting, US Payroll, Benefits, Time Tracking, and Talent modules to centralize entitlement calculations, absence request routing, and payroll adjustments. The HRIS team led ongoing design, optimization, and maintenance activities, with a Senior HRIS Manager accountable for configuration, policy mapping, approval workflow setup, and system hygiene. Implemented functional capabilities reflected standard Absence and Leave Management workflows, including absence type definitions, accrual and carryover rules, manager and employee self-service request flows, and automated feeds to payroll and time tracking.
|
|
|
|
|
Benefits Administration | HCM |
|
2020 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2013 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2020 | 2020 |
|
|
|
|
|
Employee Experience, Employee Engagement | HCM |
|
2022 | 2022 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2016 | 2016 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Time and Attendance | HCM |
|
2020 | 2020 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Altar'd State deployed Freshdesk Messaging (Formerly Freshchat) on its website. The deployment positions Freshdesk Messaging as the companys Chatbots and Conversational AI solution to support online customer service and e commerce interaction workflows.
The implementation focuses on a web embedded chat widget delivering live chat and automated conversational flows, with persistent conversation history and agent-facing conversation routing typical of Chatbots and Conversational AI platforms. Configuration work centered on bot scripting, canned responses, and session context capture to streamline web inquiries for order support and product questions.
Operational coverage is concentrated on website-originated customer interactions, with customer support and e commerce teams handling chat sessions and agent inbox workflows. No specific third party back end integrations are documented in the available source, so the observable signal is a direct site embedding of Freshdesk Messaging to capture and manage web conversations.
Governance and workflow adjustments emphasize centralizing web chat handling within support operations, standardizing response templates and routing rules to create consistent agent workflows. The narrative links Altar'd State, Freshdesk Messaging (Formerly Freshchat), Chatbots and Conversational AI, and customer service and e commerce business functions to clarify the implementation context.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2022 | 2022 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
eCommerce | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Altar'd State
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Altar'd State Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Altar'd State Technographics
Altar'd State is a Retail organization based in United States,
with around 2700 employees and annual revenues of $200.0 million.
Altar'd State operates a diverse technology stack with applications such as
Sage Intacct, Workday Absence Management and Freshdesk Messaging (Formerly Freshchat),
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
Altar'd State has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Workday and Freshworks.
Altar'd State recently adopted applications including
UKG Great Place to Work Emprising in 2022, DocuSign eSignature in 2022 and Klarna Payments in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Altar'd State’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Altar'd State’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Altar'd State technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.