Anglicare Aged Care & Community Services
Level 4 MQX4 Macquarie Exchange, 1 Giffnock Ave, Macquarie Park,
Sydney, 2153, NSW,
Australia
Sydney, 2153, NSW,
Australia
61 13 0011-1278
Non Profit
Anglicare Aged Care & Community Services Technographics
Anglicare Aged Care & Community Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anglicare Aged Care & Community Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Anglicare Aged Care & Community Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anglicare Aged Care & Community Services has purchased the following applications: Epicor ERP for ERP Financial in 2019, Frontier Software iChris for Core HR in 2018, Nightingale Client Management for Patient Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anglicare Aged Care & Community Services is running and its propensity to invest more and deepen its relationship with Epicor , Frontier Software , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anglicare Aged Care & Community Services revenues, which have grown to $448.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anglicare Aged Care & Community Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anglicare Aged Care & Community Services Tech Stack and Enterprise Applications
Anglicare Aged Care & Community Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Anglicare Aged Care & Community Services implemented Epicor ERP as its core ERP Financial system. Epicor ERP was deployed to centralize finance and billing across residential aged care facilities and corporate finance functions, establishing a single application for resident invoicing and financial control.
The Epicor ERP implementation focused on standard ERP Financial modules, including accounts receivable with resident billing and weekly invoicing workflows, accounts payable and procurement controls, and general ledger and financial reporting configuration. The deployment was configured to support facility-level invoicing cycles, budget controls aligned to facility operating budgets, and purchase approval workflows that enforce expense controls at the point of procurement.
Operationally the ERP ran alongside existing enterprise tools used by Anglicare, with workflows connecting Epicor ERP to purchasing controls managed through Basware and coordination with Kronos for staffing and time-entry processes. The rollout targeted residential operations and corporate finance teams, shifting invoicing responsibility to a weekly Epicor cadence, embedding purchasing discipline via Basware processes, and aligning workforce rostering and time capture with financial postings. Governance changes emphasized centralized financial processing, defined invoicing and procurement workflows, and facility-level adherence to organizational quality and compliance processes.
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Anglicare Aged Care & Community Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software iChris | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Anglicare Aged Care & Community Services implemented Frontier Software iChris as its Core HR system to centralize HR operations and employee lifecycle management. The implementation footprint emphasized HR operationalization within the People and Culture function, with active administration in Sydney NSW and coordination across HR Services and HR Specialists.
Frontier Software iChris was configured to support position management and organizational hierarchy including creating new positions, setting up reporting lines, and managing cost centre assignments. Core HR capabilities implemented included maintenance of employee personnel records, administration of probation reviews and performance development reviews, processing of employee visas, police checks and Working with Children Checks, contract change handling, and updating and formatting position descriptions.
The program integrated operationally with a concurrent payroll and workforce management initiative involving Kronos Workforce Dimension, where staff executed initial user acceptance testing and parallel testing. Work included configuration across scheduling, pay rules, pay codes and timecard setup, establishment of jobs and business structure, creation of data access profiles, management of organizational sets and cost centres, and setup of shift templates, shift profiles, workload shift sets and workforce patterns in the workforce planner, with documented tasking and liaison with Kronos consultants.
Governance and process work were embedded in the rollout, with creation of work instructions, contribution to HR policies and procedures, monitoring and response to HR inbox and telephone queries, provision of advice across the employee life cycle, and provision of transactional HR and payroll backup during peak periods. The Frontier Software iChris deployment focused on operational controls, role based access for HR processes, and formalizing workflows for compliance and recordkeeping within the Core HR environment.
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Core HR | HCM |
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2023 | 2024 |
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Onboarding | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2024 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Anglicare Aged Care & Community Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nightingale | Legacy | Nightingale Client Management | Patient Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Anglicare Aged Care & Community Services implemented Nightingale Client Management as its Patient Management platform. The Nightingale Client Management deployment was positioned to centralize client records and care coordination for Anglicare’s aged care and community services operations in Australia.
The implementation focused on core Patient Management capabilities such as client intake and demographic management, individualized care planning, clinical documentation and progress notes, medication administration records, scheduling and rostering for care staff, and built-in reporting and audit trails. Configuration work emphasized templated care plans and workflow automation for routine clinical documentation and review cycles.
Operational coverage included frontline care teams, case managers, clinical staff and community service coordinators, aligning client lifecycle workflows from referral through ongoing care management. The deployment supported documentation, care task orchestration and case coordination across service lines within Anglicare Aged Care & Community Services.
Governance was structured around role based access controls, clinical documentation standards and data stewardship to maintain client privacy and compliance with sector requirements. Rollout activities included configuration governance, clinician workflow alignment and staff training to embed Nightingale Client Management into routine care and administrative processes.
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Anglicare Aged Care & Community Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Anglicare Aged Care & Community Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Anglicare Aged Care & Community Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Anglicare Aged Care & Community Services EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2024 |
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Anglicare Aged Care & Community Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Anglicare Aged Care & Community Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Anglicare Aged Care & Community Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Anglicare Aged Care & Community Services
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Support Officer | Manager | HR | |
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CFO | CXO | Finance | |
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HR Administration Officer | Manager | HR | |
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Administration Officer | Director | Operations | |
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HR Administration Officer | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Head of Human Resources | Director | HR | |
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Head of Talent & Organisational Development | Director | HR | |
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Recruitment Officer | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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General Manager - Information Technology | Manager | IT | |
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Payroll Manager | Manager | Finance | |
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Chief People and Customer Officer | CXO | HR | |
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People and Culture Manager | Manager | HR | |
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Director of Information Technology | Director | IT | |
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Senior IT Project Officer | Director | IT | |
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A/g Director of Information Technology | Director | IT | |
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Head of HR Digital | Director | HR | |
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Workforce System Manager | Manager | HR | |
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Head of HR | Director | HR | |
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Human Resources Payroll Administrator | Non Manager | HR | |
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Chief Operating Officer, Residential Care | CXO | Operations | |
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CEO | CXO | Operations | |
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Executive General Manager Clinical Governance | Director | Operations | |
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Chief Digital Information Officer | CXO | IT | |
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Human Resources Business Partner | Director | HR | |
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Senior Human Resources Business Partner | Director | HR | |
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Payroll Officer | Manager | HR | |
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Apps Being Evaluated by Anglicare Aged Care & Community Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Anglicare Aged Care & Community Services IT executives and key decision makers. This section highlights Anglicare Aged Care & Community Services's latest recorded technology evaluations, including deskbird Admin for Workforce Management on 2026-03-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Anglicare Aged Care & Community Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-20 | Anglicare Aged Care & Community Services | Evaluated | deskbird | deskbird Admin | Workforce Management | HCM |
FAQ - APPS RUN THE WORLD Anglicare Aged Care & Community Services Technographics
Anglicare Aged Care & Community Services is a Non Profit organization based in Australia,
with around 5500 employees and annual revenues of $448.0 million.
Anglicare Aged Care & Community Services operates a diverse technology stack with applications such as
Epicor ERP, Frontier Software iChris and Nightingale Client Management,
covering areas like ERP Financial, Core HR and Patient Management.
Anglicare Aged Care & Community Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Frontier Software and Nightingale.
Anglicare Aged Care & Community Services recently adopted applications including
Workday Onboarding in 2024, Workday Performance Management in 2024 and Workday HCM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Anglicare Aged Care & Community Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Anglicare Aged Care & Community Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Anglicare Aged Care & Community Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.