Dublin, D17 AY61,
Ireland
Aramark Northern Europe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aramark Northern Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Aramark Northern Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aramark Northern Europe has purchased the following applications: SAP Concur Expense for Expense Management in 2017, SAP SuccessFactors Employee Central for Core HR in 2018, Sitecore CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aramark Northern Europe is running and its propensity to invest more and deepen its relationship with SAP , MHR (formerly MidlandHR) , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aramark Northern Europe revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aramark Northern Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Aramark Northern Europe implemented SAP Concur Expense to centralize Expense Management across its regional operations in Ireland. SAP Concur Expense was adopted to provide a standardized expense capture and reporting platform for Personal Assistants, Administrators, Regional Managers, and Sales support functions.
The implementation focused on core Expense Management capabilities including electronic expense submission, receipt capture and attachment, itemized expense reporting, and multi-step approval workflows. Staff activity notes indicate Personal Assistants and Administrators used SAP Concur Expense to collate and file expenses and to record travel related costs generated from domestic and international bookings.
Operational scope covered centralized administration functions supporting Sales and HR, with day to day users based at Aramark Northern Europe sites including the Dublin office. Implementation details reflect integration into administrative processes such as validation of documents for new starters and validation of invoices used for vetting and supplier interactions, with expense filing performed by central support teams.
Governance was aligned to administrative controls and approval practices, with administrators responsible for compiling reports, ensuring required supporting documentation, and coordinating approvals through SAP Concur Expense. The narrative of use emphasizes process standardization for expense submission and administrative validation rather than named technical integrations or external implementation partners.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Aramark Northern Europe implemented SAP SuccessFactors Employee Central as its Core HR system. The deployment was scoped to support HR Advisors, HR Business Partners, and HR operations based in the Northern Europe Head Office in Dublin while servicing multiple ROI business units across the region.
SAP SuccessFactors Employee Central was configured to centralize employee master data and organizational management, and to support common Core HR workflows such as employee lifecycle records, absence and long term sickness tracking, and structured employee relations case management. Configuration emphasized role based access for HR Advisors and HR Business Partners, and localization to align with ROI employment legislation and HR policy enforcement.
The implementation included interfaces and operational alignment with Kronos HCM and workplace management systems to synchronize time and workforce data with the central employee record, supporting attendance and rostering workflows. Operational coverage focused on HR, employee relations, and people management functions across Aramark Northern Europe, with the application serving as the primary Core HR record.
Governance and process changes were implemented through HR Business Partner oversight and HR Advisor execution, with formalized procedures for investigations, grievances, disciplinary cases, restructures and TUPE support. Ongoing HR training, knowledge sharing across the HR function, and case handling protocols were embedded to operationalize SAP SuccessFactors Employee Central within Aramark Northern Europe.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Aramark Northern Europe implemented Sitecore CMS on its public website. The deployment positions Sitecore CMS as the primary Web Content Management platform for the Aramark Northern Europe digital presence, supporting corporate site content and customer facing digital experience.
The implementation leverages standard Sitecore CMS capabilities including centralized content authoring, a managed media library, structured publishing workflows, and multi site content management to handle templates and shared components across pages. Editorial features such as role based authoring, approval routing, and version control were configured to enforce content governance and publishing cadence. Personalization and content reuse patterns were applied consistent with Web Content Management best practices to support targeted content delivery.
Operational ownership rests with marketing and digital teams responsible for editorial governance, while the platform functions as the central content source for the public web delivery stack. The deployment is described as a site level implementation of Sitecore CMS on the Aramark Northern Europe website, instrumenting authoring, approval, and publishing workflows for ongoing site operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2007 | 2007 |
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Treasury Management | TRM |
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2018 | 2019 |
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