Philadelphia, 19103, PA,
United States
Aramark Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aramark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Aramark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aramark has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2012, MRP Prelytix for Account Based Marketing in 2017, Microsoft Power BI for Analytics and BI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aramark is running and its propensity to invest more and deepen its relationship with UKG , Market Resource Partners , Demandbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aramark revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aramark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2012 | 2012 | In 2012 Aramark deployed UKG Workforce Central Absence Manager ex Kronos Workforce Absence Manager to address Absence and Leave Management for hourly workforces across its United States operations. The implementation centered on the absence management capability within the broader Workforce Central suite and was aligned with a corporate initiative to unify timekeeping for hourly employees in the United States. Configuration work included calculated accruals, absence management, Workforce Device Manager, Data Collection Manager, SDM, and WIM modules across WFC 6.0 through 7.0 environments. The project also encompassed Workforce Payroll, Benefits, and Human Resources components of Kronos Workforce Payroll 6.2 for two hospital sites, plus installation and configuration of Kronos Connect, DCM, and Process Manager on client servers. Integrations were explicitly implemented to transfer payroll and time data to SAP and ADP, and to import employee master data from PeopleSoft, with inbound WIM interfaces and outbound payroll hours and wage interfaces maintained in production. The implementation included general ledger interface testing, new punch export from enterprise eTime, punch import into Workforce Central, and configuration of a parallel payroll database and comparison queries to validate data across systems. Governance and rollout activities included creation of a Requirements Traceability Matrix to track development, acting as liaison between business stakeholders and the Kronos technical team, and end to end project management from kickoff through go live and hypercare. Operationalization work covered development of payrules, workrules, paycode profiles, wage profiles, accrual and shift differential configuration, hyperfind queries, shift and pattern templates, function access profiles, training materials, supervisor and payroll training, and Tier II support for timekeeping and leave modules. | |
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Applicant Tracking System | HCM |
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2017 | 2017 |
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BackGround Screening | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2014 | 2014 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Engagement | HCM |
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2010 | 2010 |
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Employee Experience | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2020 | 2020 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Market Resource Partners | Legacy | MRP Prelytix | Account Based Marketing | CRM | n/a | 2017 | 2017 | In 2017, Aramark implemented MRP Prelytix for Account Based Marketing on its public website to capture account level behavior and enable targeted engagement. The deployment was executed as a site instrumentation effort, using MRP Prelytix to collect web activity and intent signals for account identification and prioritization, with the application operating at the intersection of web analytics and account based targeting. Configured capabilities emphasized account identification, intent signal capture, behavioral segmentation, account scoring, and web personalization workflows as core modules of MRP Prelytix. Operational ownership rested with marketing and demand generation teams, who used the Account Based Marketing functionality to structure prioritized account lists and campaign orchestration, with phased rollout and ongoing tuning of segmentation and intent models to refine targeting. | |
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Account Based Marketing | CRM |
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2020 | 2020 |
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CRM | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2012 | 2018 | ||
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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AP Automation | ERP Financial Management |
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2010 | 2010 |
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AR Automation | ERP Financial Management |
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2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Asset Performance Management | ERP Services and Operations |
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2021 | 2021 |
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Facility Management | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Point Of Sale | ERP Services and Operations |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Extract, Transform, and Load (ETL) | PaaS |
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2014 | 2014 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Inventory Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2014 | 2014 |
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Warehouse Management | SCM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2013 | 2013 |
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Procurement | Procurement |
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2012 | 2012 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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