AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Arvato Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP Financial Management n/a 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
topsystem Legacy topsystem Lydia Voice Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, Arvato implemented topsystem Lydia Voice, adopting the Chatbots and Conversational AI application to support voice-guided logistics. The deployment focused on warehouse order picking and returns management within Arvato SCM Solutions across multiple European projects. topsystem Lydia Voice was configured to support pick-by-voice workflows and return handling, keeping voice dialog logic authored and maintained inside the SAP ERP. Operational configuration emphasized voice-directed tasking, worker prompting, and process confirmation capabilities typical of Chatbots and Conversational AI for logistics, and the design enabled warehouse teams to reprogram voice dialogs independently. The solution was integrated directly with SAP to preserve dialog logic in the ERP and to ensure transactional alignment between voice interactions and order status in SAP. Deployments covered multiple European warehouse projects in the logistics and process area, providing a consistent voice-guided layer across sites and aligning voice dialog control with enterprise order and return management processes. Governance and rollout assigned dialog update ownership to operations and process teams, enabling faster adaptation for seasonal peaks and changes in picking and returns workflows. Explicit outcomes from the implementation included improved process reliability and the operational ability to handle seasonal demand, with reprogramming managed independently by Arvato.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
Collaboration Collaboration 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Customer Support CRM 2019 2019
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2015 2015
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2023 2023
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Web Gateways (SWG) CyberSecurity 2023 2023
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Physical Access Control System Physical Security 2023 2024
IT Decision Makers and Key Stakeholders at Arvato
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Arvato Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Arvato Technographics

Arvato is a Professional Services organization based in Germany, with around 18000 employees and annual revenues of $4.38 billion.

Arvato operates a diverse technology stack with applications such as SAP S/4 HANA, topsystem Lydia Voice and Microsoft Power BI, covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.

Arvato has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, topsystem and Microsoft.

Arvato recently adopted applications including Figma Design in 2024, Miro in 2024 and Salesforce Sales Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Arvato’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Arvato’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Arvato technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.