Auckland District Health Board
Grafton Road, Grafton,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 307 4949
Government
Auckland District Health Board Technographics
Auckland District Health Board Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Auckland District Health Board and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Auckland District Health Board employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Auckland District Health Board has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2016, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2012, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Auckland District Health Board is running and its propensity to invest more and deepen its relationship with Oracle , UKG , SilverStripe Ltd. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Auckland District Health Board revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Auckland District Health Board intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Auckland District Health Board Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Auckland District Health Board implemented Oracle E-Business Suite as an ERP Financial application across the Northern Region DHBs, covering Auckland DHB, Waitemata DHB, Counties Manukau DHB and Northland DHB. The regional deployment established Oracle E-Business Suite as the ERP Financial backbone for core finance and procurement activities across multiple hospital sites and shared services. The implementation emphasized a multi site operational structure with designated application functional support roles embedded regionally to deliver configuration, testing, education and documentation.
Functional responsibilities for Oracle E-Business Suite included configuration management, functional support, user acceptance testing and end user training, supporting typical ERP Financial modules such as general ledger, accounts payable, accounts receivable and procurement workflows. These support activities extended to Oracle E-Business Suite peripheral systems and processes, with staff participation in user groups across the DHBs to identify and prioritize system enhancements. Governance focused on functional ownership, documentation standards and staged testing to manage enhancement requests and maintain consistent configuration and process controls across the participating DHBs.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2012 | 2012 |
In 2012, Auckland District Health Board implemented UKG Workforce Central (ex Kronos Workforce Central) as its core Workforce Management platform for scheduling and timekeeping across its staff. The implementation was led by a program manager who transitioned from managing the selection and initial deployment at Waitemata DHB, bringing continuity of approach while concurrently overseeing deployments at Waitemata and beginning work with Counties Manukau DHB.
The UKG Workforce Central deployment focused on standard Workforce Management capabilities, including time and attendance, shift rostering, absence management, rule-based labor costing, and workforce reporting. Configuration work centered on hospital shift patterns and roster rules to align with clinical coverage requirements and collective agreement constraints, while the solution’s reporting and scheduling engines were configured to support operational workforce planners and HR decision making.
Operational coverage extended across Auckland District Health Board’s clinical and non-clinical departments, targeting roughly 10,000 employees in the initial rollout window. The implementation narrative emphasizes centralized scheduling and time capture as primary business functions impacted, with HR and payroll processes positioned to consume structured workforce data from the UKG Workforce Central deployment.
Governance was organized under a program lead who managed selection, configuration, and phased site rollouts, maintaining active oversight of parallel implementations at neighboring district health boards. The governance model prioritized coordination with workforce planners and HR stakeholders to align roster policies and operational workflows during cutover and stabilization.
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Workforce Management | HCM |
|
2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Auckland District Health Board implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management solution to orchestrate field-based work across the health board. The deployment targeted core field service workflows used to schedule and dispatch on-site technicians and manage job lifecycles within hospital and facilities operations.
The implementation of Oracle Field Service Cloud included standard Field Service Management capabilities such as intelligent scheduling and dynamic dispatch, ETA calculation, mobile technician interfaces for onsite job execution, work order orchestration, and asset-aware job routing. Configuration work emphasized job lifecycle definitions, SLA-driven prioritization, and real-time schedule adjustments to support time-sensitive service activities.
Field Service CX led the deployment, applying experience from over 400 Oracle Field Service Cloud projects in Australia and New Zealand and adapting templates and governance practices for a government healthcare environment. The rollout focused on operational governance and workflow standardization, enabling centralized dispatch controls and technician enablement across relevant departments while aligning the solution to Auckland District Health Board operational processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
|
2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Customer Experience | CRM |
|
2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
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Project Portfolio Management | PPM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Auckland District Health Board
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Auckland District Health Board Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Auckland District Health Board Technographics
Auckland District Health Board is a Government organization based in New Zealand,
with around 14000 employees and annual revenues of $2.10 billion.
Auckland District Health Board operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Workforce Central (ex Kronos Workforce Central) and Oracle Field Service Cloud (ex TOA ETAdirect),
covering areas like ERP Financial, Workforce Management and Field Service Management.
Auckland District Health Board has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and UKG.
Auckland District Health Board recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2021, Imperva Sonar in 2021 and Oracle Field Service Cloud (ex TOA ETAdirect) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Auckland District Health Board’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Auckland District Health Board’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Auckland District Health Board technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.